Title: mobile screen problem
Last modified: April 7, 2020

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# mobile screen problem

 *  Resolved [zeynep](https://wordpress.org/support/users/toptanilan/)
 * (@toptanilan)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-screen-problem/)
 * There is a problem after updating directorist. nothing works on the mobile screen,
   can not click anything. how can i fix that, can you help me please? thank you..

Viewing 11 replies - 1 through 11 (of 11 total)

 *  [davidgimenezq](https://wordpress.org/support/users/davidgimenezq/)
 * (@davidgimenezq)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-screen-problem/#post-12641777)
 * I am experiencing the same problem.
 * This happens when I try to access from a webview nav.
 *  [davidgimenezq](https://wordpress.org/support/users/davidgimenezq/)
 * (@davidgimenezq)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-screen-problem/#post-12641841)
 * I confirm that from the Chrome browser, website it does not work with the directorist
   component activated.
 *  [stefanverster](https://wordpress.org/support/users/stefanverster/)
 * (@stefanverster)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-screen-problem/#post-12641852)
 * I can confirm that I have the same issue. Please advise how long this will take
   to sort out.
 *  [aazztech](https://wordpress.org/support/users/aazztech/)
 * (@aazztech)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-screen-problem/#post-12641871)
 * Hi,
    We’re sorry for the issue, please share your website link so that we can
   investigate the issue.
 *  [stefanverster](https://wordpress.org/support/users/stefanverster/)
 * (@stefanverster)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-screen-problem/#post-12641907)
 * [http://angling-hub.co.za/adverts/](http://angling-hub.co.za/adverts/)
 * So on Desktop browser all is well but not on mobile. Have tried with two different
   phones. Tried with mobile chrome and safari same issue
 *  [aazztech](https://wordpress.org/support/users/aazztech/)
 * (@aazztech)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-screen-problem/#post-12642667)
 * Hello,
    We sincerely apologize for the issue. Please be kind and uncheck the “
   radius search” option located in Directory Settings > Listing Settings > Listings
   Page > Filter Fields > Radius Search for the time being. We are already working
   on it with highest priority and expect to fix it as soon as possible.
 *  [webdbuild](https://wordpress.org/support/users/webdbuild/)
 * (@webdbuild)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-screen-problem/#post-12642760)
 * Hi all,
 * I had the same problem with the Divi theme builder. All I had to do was clear
   the Static CSS File Generation and it works fine, so maybe just refresh your 
   caching?
 * [http://www.virtualassistantguide.co.uk](http://www.virtualassistantguide.co.uk)
 * BTW what an awesome free plugin this is!
    -  This reply was modified 6 years, 2 months ago by [webdbuild](https://wordpress.org/support/users/webdbuild/).
    -  This reply was modified 6 years, 2 months ago by [webdbuild](https://wordpress.org/support/users/webdbuild/).
 *  Thread Starter [zeynep](https://wordpress.org/support/users/toptanilan/)
 * (@toptanilan)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-screen-problem/#post-12643536)
 * hi [@webdbuild](https://wordpress.org/support/users/webdbuild/) , I did it, but
   it did not work for me 🙁 I unchecked radius search and waiting for directorist
   to fix it 🙂
 *  [webdbuild](https://wordpress.org/support/users/webdbuild/)
 * (@webdbuild)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-screen-problem/#post-12643840)
 * No problem, good luck!
 *  [stefanverster](https://wordpress.org/support/users/stefanverster/)
 * (@stefanverster)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-screen-problem/#post-12644389)
 * Unchecking the radius search option fixed the issue for me. Thank you and do 
   let us know once this has been fixed. Great free plugin BTW and keep up the great
   work!
 *  Thread Starter [zeynep](https://wordpress.org/support/users/toptanilan/)
 * (@toptanilan)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-screen-problem/#post-12644634)
 * i unchecked search settings > filter fields > radius search and search result
   settings > filter fields > radius search too. and finally the problem is fixed.
   thank you so much. wish you all and [@aazztech](https://wordpress.org/support/users/aazztech/)
   a nice,healthy day..

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘mobile screen problem’ is closed to new replies.

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## Tags

 * [divi](https://wordpress.org/support/topic-tag/divi/)

 * 11 replies
 * 5 participants
 * Last reply from: [zeynep](https://wordpress.org/support/users/toptanilan/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/mobile-screen-problem/#post-12644634)
 * Status: resolved