Title: Mobile Scroll Bug
Last modified: October 13, 2022

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# Mobile Scroll Bug

 *  Resolved [Andi García](https://wordpress.org/support/users/andidox/)
 * (@andidox)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/mobile-scroll-bug-2/)
 * Hello, i contacted Elementor due to a “bug” when scrolling the page.
 * Its not up and down, when i go up and then down it stops, same thing the opposite
   way.
 * Not fluid. Any idea?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmobile-scroll-bug-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Kush](https://wordpress.org/support/users/kushnamdev/)
 * (@kushnamdev)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/mobile-scroll-bug-2/#post-16099300)
 * Hey [@andidox](https://wordpress.org/support/users/andidox/),
 * Thanks for using Neve and reaching out.
 * I have checked your site and don’t find any errors in scrolling through the content
   I am able to scroll in both directions (up to down and down to up ) easily and
   the scrolling is not frozen for me.
 * You can view it using the link-[link](https://www.loom.com/share/d7aba547cc4d40649f925bdc96f7f4bc)
 * So, if the issue still exists on your site then this might be occurring because
   of cache or browser problems. Could you please try to clear the cache of your
   browser and update it to the latest version (if required) and then check again?
 * You could also try to check your site on some other device to reconfirm this 
   issue.
 * Thanks and have a great day!
 *  [fernandophillipi](https://wordpress.org/support/users/fernandophillipi/)
 * (@fernandophillipi)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/mobile-scroll-bug-2/#post-16151210)
 * I’m having the same issue on mobile with this [website](https://www.stedilelawfirm.com/)
   using Neve, it only happens on mobile (iPhone, I’ve tried Chrome and Safari).
 *  [Kush](https://wordpress.org/support/users/kushnamdev/)
 * (@kushnamdev)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/mobile-scroll-bug-2/#post-16157393)
 * Hello [@fernandophillipi](https://wordpress.org/support/users/fernandophillipi/),
 * Thanks for choosing Neve!
 * Could you please try adding the code below in the Additional CSS section within
   the Customizer.
 *     ```
       @media only screen and (max-device-width:800px) {
       html{
           overflow-x: visible !important;
       }
       }
       ```
   
 * I tested it on your site using the Inspector element and it worked on my end.
 * Let me know how this works for you!
 * Have a nice day!
 *  Thread Starter [Andi García](https://wordpress.org/support/users/andidox/)
 * (@andidox)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/mobile-scroll-bug-2/#post-16158015)
 * Hi, the problem only took place in mobile. I changed theme to hello Elementor
   and it fixed it
 *  [Kush](https://wordpress.org/support/users/kushnamdev/)
 * (@kushnamdev)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/mobile-scroll-bug-2/#post-16158401)
 * Hey [@andidox](https://wordpress.org/support/users/andidox/),
 * We are sorry for the trouble it may have caused you but If you are open to giving
   Neve one more try, you can try the solution provided above and see if that works
   for you.
 * Thanks and have a good day!
 *  Thread Starter [Andi García](https://wordpress.org/support/users/andidox/)
 * (@andidox)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/mobile-scroll-bug-2/#post-16158454)
 * Ok thanks, I dont think so since Hello Elementor works fine without adding any
   code, you can check the website _[ redundant link removed ]_
 *  [fernandophillipi](https://wordpress.org/support/users/fernandophillipi/)
 * (@fernandophillipi)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/mobile-scroll-bug-2/#post-16158475)
 * Thanks [@kushnamdev](https://wordpress.org/support/users/kushnamdev/) it seems
   like the code fixed it.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Mobile Scroll Bug’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/neve/4.2.4/screenshot.png)
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 * 7 replies
 * 3 participants
 * Last reply from: [fernandophillipi](https://wordpress.org/support/users/fernandophillipi/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/mobile-scroll-bug-2/#post-16158475)
 * Status: resolved