Title: Mobile version doesn’t work
Last modified: September 4, 2024

---

# Mobile version doesn’t work

 *  Resolved [theboldmom](https://wordpress.org/support/users/theboldmom/)
 * (@theboldmom)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/mobile-version-doesnt-work-9/)
 * I love the theme and it’s really elegant, but the homepage mobile website doesn’t
   work. I have installed a plugin that allows me to build a parallel page to show
   on its behalf only on mobile, and I have another plugin that separates the cache
   between web and mobile so it can be detected as a mobile acces.
 * But still, the homepage that mobile page doesn’t show up, (and yes I have cleared
   all browsing data), and what shows is a distorted display of the desktop homepage
   but, the main menu doesn’t work. If I click on it, it goes blank. I’ve been all
   day trying to solve this and I have tried EVERYTHING, I don’t know what to do.
   I love your theme but if it doesn’t show well on mobile, I can’t use it. I would
   really like to fic it because I love it on desktop.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmobile-version-doesnt-work-9%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [putra1arya](https://wordpress.org/support/users/putra1arya/)
 * (@putra1arya)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/mobile-version-doesnt-work-9/#post-17995661)
 * Hi [@theboldmom](https://wordpress.org/support/users/theboldmom/),
   If your problem
   is the menu in the popup mobile, then you need to change the background of the
   wrapper to another color. It looks blank because it has the same color as the
   text. [https://imgur.com/a/5CwiQck](https://imgur.com/a/5CwiQck)Try changing 
   the background of the menu popup on mobile. If you use Gutenverse as your navigation
   block, you can follow these steps to change your mobile menu popup background.
   [https://imgur.com/a/yDTtZbw](https://imgur.com/a/yDTtZbw)
 *  Thread Starter [theboldmom](https://wordpress.org/support/users/theboldmom/)
 * (@theboldmom)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/mobile-version-doesnt-work-9/#post-17995669)
 * that’s the least of my problems. The problem is the mobile version of the theme
   looking terrible. That’s what I need to fix, I described it in my previous post.
   Thank you
 *  Plugin Support [gowinda](https://wordpress.org/support/users/gowinda/)
 * (@gowinda)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/mobile-version-doesnt-work-9/#post-17995959)
 * Hi,
 * I think there’s been a misunderstanding. “Responsive” doesn’t mean that the view
   automatically adjusts for mobile or tablet without configuration. The theme by
   default, should have mobile and tablet versions configured, but if you made changes
   to the theme, you will also need to configure the mobile and tablet version to
   make it responsive. please refer to this thread. [https://wordpress.org/support/topic/is-the-theme-responsive/](https://wordpress.org/support/topic/is-the-theme-responsive/)
 *  Thread Starter [theboldmom](https://wordpress.org/support/users/theboldmom/)
 * (@theboldmom)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/mobile-version-doesnt-work-9/#post-17996941)
 * I didn’t make any changes. just removed the last groups, changed colors and wording.
   Also I don’t know how to find where to edit the menu with gutenverse like the
   screenshot you showed me. When I click on the bar gutenverse>edit templat/page
   it takes me to the wordpress regular editor.
 * Thank you!
 *  Plugin Support [gowinda](https://wordpress.org/support/users/gowinda/)
 * (@gowinda)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/mobile-version-doesnt-work-9/#post-17998063)
 * Hi,
 * have you installed and activated Gutenverse Plugin? I see that your site still
   uses the basic template of Zeever.
 * Changing the wording can alter the style of the theme, it can affect the section
   width and height. so, you will need to make a little adjustment.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Mobile version doesn’t work’ is closed to new replies.

 * ![](https://ps.w.org/gutenverse/assets/icon-256x256.gif?rev=3132408)
 * [Gutenverse - WordPress Blocks, Page Builder & Site Editor](https://wordpress.org/plugins/gutenverse/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gutenverse/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gutenverse/)
 * [Active Topics](https://wordpress.org/support/plugin/gutenverse/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gutenverse/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gutenverse/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [gowinda](https://wordpress.org/support/users/gowinda/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/mobile-version-doesnt-work-9/#post-17998063)
 * Status: resolved