Title: Model Undefined
Last modified: May 29, 2020

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# Model Undefined

 *  Resolved [psquitu](https://wordpress.org/support/users/psquitu/)
 * (@psquitu)
 * [6 years ago](https://wordpress.org/support/topic/model-undefined/)
 * Hello admin,
    I have use this plugin and it is appropriate for me. This is best
   because it has simple settings. But i can not save the setting because it has
   model undefined “model” js error. [https://prnt.sc/spvobh](https://prnt.sc/spvobh)
   Could you give me the solution for it? Thank you, Prakash
    -  This topic was modified 6 years ago by [psquitu](https://wordpress.org/support/users/psquitu/).
    -  This topic was modified 6 years ago by [psquitu](https://wordpress.org/support/users/psquitu/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Dimitris – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support6/)
 * (@wpmudev-support6)
 * [6 years ago](https://wordpress.org/support/topic/model-undefined/#post-12917625)
 * Hello [@psquitu](https://wordpress.org/support/users/psquitu/)
 * This seems like a conflict with another plugin or theme. Can yo u proceed with
   a conflict test around it?
    How to: First, create a recent backup in case you
   lose any settings during the test and have to restore to a previous working state.
   Then deactivate all plugins apart from Hustle, activate a default theme like 
   TwentyTwenty, clear all caches and check again if the issue is still there. If
   not, it means that something is conflicting, so start activating the remaining
   plugins and theme, one by one this time, checking every time for the reported
   issue, until you reproduce the issue, thus finding the conflicted combination.
   The following flowchart image can assist you during this test: [https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif](https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif)
   If this is a live website with traffic, I’d rather advise to create a staging
   environment, meaning a complete and exact copy of this installation into another
   location/folder in the same server, using a separate database, and perform the
   test in there instead without worrying about the live site.
 * Thank you,
    Dimitris
 *  Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * (@wpmudev-support9)
 * [6 years ago](https://wordpress.org/support/topic/model-undefined/#post-12956709)
 * Hello [@psquitu](https://wordpress.org/support/users/psquitu/)
 * I hope you are doing well!
 * We haven’t heard back from you for a while now so we’ve marked this ticket as
   resolved. If you do have any followup questions or require further assistance
   feel free to reopen it and let us know here.
 * Kind regards,
    Nastia

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Model Undefined’ is closed to new replies.

 * ![](https://ps.w.org/wordpress-popup/assets/icon-256x256.gif?rev=3446944)
 * [Hustle - Email Marketing, Lead Generation, Optins, Popups](https://wordpress.org/plugins/wordpress-popup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-popup/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-popup/unresolved/)
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 * 2 replies
 * 3 participants
 * Last reply from: [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/model-undefined/#post-12956709)
 * Status: resolved