Title: Models not loading
Last modified: June 4, 2019

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# Models not loading

 *  [ukmgranger](https://wordpress.org/support/users/ukmgranger/)
 * (@ukmgranger)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/models-not-loading/)
 * Hi there,
 * Been using the plugin for a year or so and it’s been working great. I just noticed
   today though that the sketchfab plugin seems to have stopped working. The model
   loads very briefly, then gets replaced with the following message:
 * > It looks like your browser or this site is blocking some scripts or cookies
   > necessary to properly display the viewer.
   > View this model on Sketchfab :
   > Or visit the Help Center for more information:
   >  [https://help.sketchfab](https://help.sketchfab).
 * This seems to be the same on any browser that I use (osx). Any assistance on 
   this?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmodels-not-loading%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [ukmgranger](https://wordpress.org/support/users/ukmgranger/)
 * (@ukmgranger)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/models-not-loading/#post-11602349)
 * Also – just to note – on my site, the error message does not display an image
   as it does in my above post.
 *  Thread Starter [ukmgranger](https://wordpress.org/support/users/ukmgranger/)
 * (@ukmgranger)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/models-not-loading/#post-11602354)
 * Me again – Also, I have tried adding the following to my functions.php (as per
   the help.sketchfab site) but it hasn’t helped.
 * wp_oembed_add_provider( ‘#https?://sketchfab\.com/.*#i’, ‘[https://www.sketchfab.com/oembed&#8217](https://www.sketchfab.com/oembed&#8217);,
   true );
    -  This reply was modified 6 years, 12 months ago by [ukmgranger](https://wordpress.org/support/users/ukmgranger/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Models not loading’ is closed to new replies.

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 * 2 replies
 * 1 participant
 * Last reply from: [ukmgranger](https://wordpress.org/support/users/ukmgranger/)
 * Last activity: [6 years, 12 months ago](https://wordpress.org/support/topic/models-not-loading/#post-11602354)
 * Status: not resolved