Title: Moderating Registration error
Last modified: August 22, 2016

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# Moderating Registration error

 *  Resolved [allcore](https://wordpress.org/support/users/allcore/)
 * (@allcore)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/moderating-registration-error/)
 * I want to be notified by email when someone registers however I do not want to
   have to approve each registration to activate their account so I have Moderating
   Registration turned OFF. The problem is that it is not working. When someone 
   registers, I get an email to activate their account, so they can not log in until
   I activate it and I do not want that. I want them to be able to log in right 
   after they register and just be notified of a new registration. Is there something
   I can do to fix this?
 * [https://wordpress.org/plugins/wp-members/](https://wordpress.org/plugins/wp-members/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * (@cbutlerjr)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/moderating-registration-error/#post-5564818)
 * If you have not enabled moderated registration (as you indicated), you do not
   need to activate users. Turning it off turns it off.
 * The default admin notification email that you are using contains wording that
   the user is “pending”. Just change the email content for the admin notification
   email in the plugin’s emails tab.
 *  Thread Starter [allcore](https://wordpress.org/support/users/allcore/)
 * (@allcore)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/moderating-registration-error/#post-5564822)
 * Hi Chad,
 * Thank you for getting back to me.
    Unfortunately that is not the case here. Once
   someone registers they are not able to login unless I activate the account first.
   I have not enabled Moderated Registration, it is turned “OFF” and after a user
   registers they are not able to login until I activate their account which is 
   not practical for the site as they get frustrated and leave the site and purchase
   their products elsewhere. Once they register the screen redirects to a confirmation
   of registration then once they try to login they get an error message that user
   doesn’t exist. However when I first created the site on my testing environment
   it was working 100% correctly. I am not sure what could cause it to have this
   error since going live?
 *  Plugin Author [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * (@cbutlerjr)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/moderating-registration-error/#post-5564904)
 * One thing that seems to be coming up is people installing a plugin such as SI
   CAPTCHA or CAPTCHA (by bestwebsoft). Both of these allow you to apply a CAPTCHA
   to the wp-login.php (and it is enabled by default). However, they add a third
   element to the WP authentication process, thereby causing the WP-Members front
   end login to fail (since the third element, the CAPTCHA, is not included to authenticate).
   If you are using one of those, you need to turn off the login captcha.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Moderating Registration error’ is closed to new replies.

 * ![](https://ps.w.org/wp-members/assets/icon-256x256.png?rev=1226414)
 * [WP-Members Membership Plugin](https://wordpress.org/plugins/wp-members/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-members/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-members/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-members/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-members/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-members/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/moderating-registration-error/#post-5564904)
 * Status: resolved