Title: Moodle WordPress bridge error
Last modified: May 3, 2021

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# Moodle WordPress bridge error

 *  Resolved [apocsantos](https://wordpress.org/support/users/apocsantos/)
 * (@apocsantos)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/moodle-wordpress-bridge-error/)
 * Hi there,
    I’m trying to install the bridge on moodle and it gives an error when
   trying to connect to wordpress. The error is as follows:
 * > or WordPress permalink is not postname. Also, check if you have any firewall
   > or security plugin, If yes Whitelist Moodle URL and IP. If this does not fix
   > then connect with your Hosting providers.
 * I’ve used the Access Token created in Moodle Side, when creating the webservice.
 * Can you please point me in the right direction ?
 * Regards
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmoodle-wordpress-bridge-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [WisdmLabs](https://wordpress.org/support/users/wisdmlabs/)
 * (@wisdmlabs)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/moodle-wordpress-bridge-error/#post-14408954)
 * Hello [@apocsantos](https://wordpress.org/support/users/apocsantos/)
 * Greetings!
 * Thank you for writing in, ​please check a few troubleshooting steps that we recommend
   for resolving this issue.
 * a)Please check in the Moodle Edwiser Bridge settings if the WordPress URL is 
   exactly the same as your WordPress Site URL.
 * b)Visit your WordPress site. In the WordPress site go to ‘settings –> Permalink’.
   In Permalinks, please check if the selected permalink is ‘Post name’
 * c)Check if you have any security plugins in WordPress which are blocking the 
   API requests. If yes, then test the connection by disabling those plugins or 
   by white-listing your Moodle IP in the WordPress security plugin.
 * d)If you have any middleware used for caching like Cloudflare then please allow
   requests from the Moodle IP or add page rule for this URL: siteurl/wp-json/edwiser-
   bridge
 * e)If you have any Test Moodle site then check ‘Test connection’ with a WordPress
   site. If it works then your WordPress site is blocking some requests, please 
   Whitelist IP in the server.
 * f)If you are using the Wordfence Security plugin then Whitelist Moodle IP address
   in the plugin setting.
 * g)While you copy-paste the token, please check if extra space is added to it 
   or not. If there is an extra space to the start or end then remove it.
 * I hope the above is useful to you. You may also drop us an email at [edwiser@wisdmlabs.com](https://wordpress.org/support/topic/moodle-wordpress-bridge-error/edwiser@wisdmlabs.com?output_format=md)
 * Thanks,
    Dharmesh Barot Team Edwiser

Viewing 1 replies (of 1 total)

The topic ‘Moodle WordPress bridge error’ is closed to new replies.

 * ![](https://ps.w.org/edwiser-bridge/assets/icon-128x128.gif?rev=3171309)
 * [Edwiser Bridge – WordPress Moodle Integration](https://wordpress.org/plugins/edwiser-bridge/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/edwiser-bridge/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/edwiser-bridge/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [WisdmLabs](https://wordpress.org/support/users/wisdmlabs/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/moodle-wordpress-bridge-error/#post-14408954)
 * Status: resolved