Title: more google problems Last modified: March 2, 2020 --- # more google problems * Resolved [farway](https://wordpress.org/support/users/judic/) * (@judic) * [6 years, 2 months ago](https://wordpress.org/support/topic/more-google-problems/) * My error message seems straightforward enough: * ``` Connect to Mail Host Postie connection: sockets Postie protocol: imap-ssl Postie server: imap.gmail.com Postie port: 993 Unable to connect. The server said: IMAP - Could not connect to IMAP server imap.gmail.com on port 993. Array ( [0] => A0002 NO [AUTHENTICATIONFAILED] Invalid credentials (Failure) ) ``` * I’ve confirmed the account and password credentials are correct (multiple times). Checked the settings. Took a break between checks so Google wouldn’t have a time- out problem. Tried the less-secure settings (got a “log in via browser” message). Checked the captcha. Read the forum posts. Don’t have 2nd party auth on, so can’t do special password for this app. Not finding where the trouble is here. Any hints, clues, suggestions? Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/) * (@wayneallen-1) * [6 years, 2 months ago](https://wordpress.org/support/topic/more-google-problems/#post-12500708) * Do you have IMAP enabled on your gmail account? See [https://postieplugin.com/getting-started/](https://postieplugin.com/getting-started/) * Thread Starter [farway](https://wordpress.org/support/users/judic/) * (@judic) * [6 years, 2 months ago](https://wordpress.org/support/topic/more-google-problems/#post-12500729) * Yes, IMAP is enabled as directed. * Have tried [everything on this page](https://support.google.com/mail/answer/7126229?visit_id=637187783181996070-1729531061&rd=1#cantsignin). - This reply was modified 6 years, 2 months ago by [farway](https://wordpress.org/support/users/judic/). * Thread Starter [farway](https://wordpress.org/support/users/judic/) * (@judic) * [6 years, 2 months ago](https://wordpress.org/support/topic/more-google-problems/#post-12500789) * End of debug page appears to say login info isn’t working, but I’m logged in using same: * ``` getemails: Connecting to imap.gmail.com:993 (imap-ssl) getemails: procol: imap-ssl pConnection: mailbox: INBOX Connecting via Socket Socket: tls://imap.gmail.com:993 Socket error: 0 - (Resource id #686) Socket: IMAP socket write: A0001 CAPABILITY socket read (3) :* OK Gimap ready for requests from 37.60.240.183 m188mb231003385iof socket write: (login) LOGIN/APOP/PASS socket read (1) :A0002 NO [AUTHENTICATIONFAILED] Invalid credentials (Failure) getemails: IMAP - Could not connect to IMAP server imap.gmail.com on port 993. Array ( [0] => A0002 NO [AUTHENTICATIONFAILED] Invalid credentials (Failure) ) doing postie_session_end memory at end of email processing: 9268976 ``` * Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/) * (@wayneallen-1) * [6 years, 2 months ago](https://wordpress.org/support/topic/more-google-problems/#post-12501129) * Postie just reports what Gmail tells it. * Many people (including myself) use Gmail with Postie. * Does POP work? * [schopchik](https://wordpress.org/support/users/schopchik/) * (@schopchik) * [6 years, 2 months ago](https://wordpress.org/support/topic/more-google-problems/#post-12503685) * I have the same issue with office 365 this morning. it worked perfectly on Saturday and the plugin was updated on Monday morning. I guess my issue is slightly different as I am using the POP3_SSL - This reply was modified 6 years, 2 months ago by [schopchik](https://wordpress.org/support/users/schopchik/). * Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/) * (@wayneallen-1) * [6 years, 2 months ago](https://wordpress.org/support/topic/more-google-problems/#post-12504121) * The update was unrelated to how Postie communicates with the mail server so it seems unlikely to be related. * Getting logs via the Support Addon may be helpful. [http://postieplugin.com/downloads/support-addon/](http://postieplugin.com/downloads/support-addon/) * [schopchik](https://wordpress.org/support/users/schopchik/) * (@schopchik) * [6 years, 2 months ago](https://wordpress.org/support/topic/more-google-problems/#post-12504864) * I have tried both Gmail and Office 365 which both did work previously. I have rolled back postie to check that as well and it still fails. I collect the logs for you but in the mean time this next bit shows up in all the requests to gmail and office365. Was there some March 1st change to SSL or something that both Google and Microsoft would have implemented? * socket read (1) :+OK Gpop ready for requests from 2600:3c03::f03c:91ff:fed5:5850 x65mb200575907qka Socket: attempting a secure connection socket write: STLS socket read (1) :-ERR not supported x65mb200575907qka * [schopchik](https://wordpress.org/support/users/schopchik/) * (@schopchik) * [6 years, 2 months ago](https://wordpress.org/support/topic/more-google-problems/#post-12504960) * it started working again…. not sure what was going on. Sorry for taking up your time * Plugin Author [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/) * (@wayneallen-1) * [6 years, 2 months ago](https://wordpress.org/support/topic/more-google-problems/#post-12505176) * Interesting. [@judic](https://wordpress.org/support/users/judic/) is it working for you now as well? Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘more google problems’ is closed to new replies. * ![](https://ps.w.org/postie/assets/icon-256x256.png?rev=970083) * [Postie](https://wordpress.org/plugins/postie/) * [Frequently Asked Questions](https://wordpress.org/plugins/postie/#faq) * [Support Threads](https://wordpress.org/support/plugin/postie/) * [Active Topics](https://wordpress.org/support/plugin/postie/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/postie/unresolved/) * [Reviews](https://wordpress.org/support/plugin/postie/reviews/) ## Tags * [authentication](https://wordpress.org/support/topic-tag/authentication/) * [gmail](https://wordpress.org/support/topic-tag/gmail/) * [imap](https://wordpress.org/support/topic-tag/imap/) * 9 replies * 3 participants * Last reply from: [Wayne Allen](https://wordpress.org/support/users/wayneallen-1/) * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/more-google-problems/#post-12505176) * Status: resolved