"More Videos" & Post name permalink

Hey Apptha/Contus Team,

This plugin is visually stunning and we love it so far, although we are coming across an issue with the “More Videos” link. Currently our site is using the “Post name” permalink structure (yoursitehere.com/sample-post), but the gallery is having trouble recognizing the video categories page it has created so the link is redirecting to the Homepage.

We’ve read a few similar support queries mentioned here, but haven’t been able to resolve our problems. We are using the latest Gallery & WP vers. Below is some of the steps we’ve taken:

1. Change the permalink to default (It Works! ..but this is definitely not an option for us. We would like and need to use the Post name permalink)

2. Delete both pages (video & video categories), check database, and disable/reactivate plugin. (two new pgs were created automatically afterwards)

3. Backup, then delete/reinstall the plugin. (Even with the backup we lost all of our videos/settings doing this. Not sure if we can retrieve them)

4. Deleting Video Cat. & manually trying to redirect the “More Videos” link (yoursitehere.com/popular_videos) to an actual page with the slug “popular_videos” and the [videomore] shortcode. As well as trying the page-id as slug.

We still can’t manage to get the “More Videos” link to redirect to the Video Cat. page under the Post name permalink. Also, we should probably mention that disabling/reactivating worked ONCE, but never again. But as it currently stands, the video category page get’s inserted into our menu and doesn’t fit. We rather not have to add a new menu item, so we tried to exclude it within the page itself. When we ticked excluded from pages, and hit update the “more video” links no longer worked. Somebody mentioned you can’t edit these two pages (i.e. disable comments, ratings, exclude) and this holds true unfortunately.

We’d rather keep our site withheld at the moment because it’s still in development but we’d be more than willing to send it to you via email or some other form of contact if it is of need to you. We’d really appreciate any help from you on this badass plugin or the community at this point because we can’t seem to resolve this issue. Thank you for your time.

https://ww.wp.xz.cn/plugins/contus-video-gallery/