Title: mouse hover Last modified: May 25, 2022 --- # mouse hover * Resolved [chocolatett](https://wordpress.org/support/users/chocolatett/) * (@chocolatett) * [4 years ago](https://wordpress.org/support/topic/mouse-hover-5/) * Hello, In Woocommerce, when I hover my mouse over the STATUS, it showed the note I made or the system generated for each order. Now it doesn’t show. It creates a huge problem for my business. That means I need to open each order to see the notes. * Please help. Thank you, Viewing 10 replies - 1 through 10 (of 10 total) * [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * (@rainfallnixfig) * [4 years ago](https://wordpress.org/support/topic/mouse-hover-5/#post-15679802) * Hello [@chocolatett](https://wordpress.org/support/users/chocolatett/), * Thanks for reporting the issue you’re facing. We’re happy to help. * Just so that we get a better understanding could you share with us the following? * • Screenshot of the section where the note should appear on mouse hover. • Your System Status: You can find it via **WooCommerce > Status**. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. * For screenshots we usually recommend [https://snipboard.io](https://snipboard.io)– please follow the instructions on that page, then paste the URL in this thread. It works with Chrome, Firefox, Safari, and Edge browsers. * Thanks! * Thread Starter [chocolatett](https://wordpress.org/support/users/chocolatett/) * (@chocolatett) * [4 years ago](https://wordpress.org/support/topic/mouse-hover-5/#post-15683293) * Hi Mirko, * Thank you for your prompt respond. As per your instructions, * 1. Here’s the screenshot. When my mouse hovers over status (pending payment; on hold etc), it DOESN’T show the order notes anymore. * [https://snipboard.io/8oXM3c.jpg](https://snipboard.io/8oXM3c.jpg) * 2. * ``` ### WordPress Environment ### WordPress address (URL): http://druthersmagazine.com Site address (URL): http://druthersmagazine.com WC Version: 6.3.1 REST API Version: ✔ 6.3.1 WC Blocks Version: ✔ 6.9.0 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.2.1 Log Directory Writable: ✔ WP Version: 6.0 WP Multisite: – WP Memory Limit: 640 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 8.1.4 PHP Post Max Size: 300 MB PHP Time Limit: 60 PHP Max Input Vars: 10000 cURL Version: 7.74.0 OpenSSL/1.1.1k SUHOSIN Installed: – MySQL Version: 5.7.30-log Max Upload Size: 300 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC 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wp_652011_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_652011_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ### Post Type Counts ### attachment: 131 custom_css: 5 customize_changeset: 1 nav_menu_item: 56 page: 27 post: 76 product: 15 product_variation: 13 project: 8 revision: 42 shop_order: 4 sumomasterlog: 20 sumosubs_cron_events: 3 sumosubscriptions: 3 wp_global_styles: 3 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (2) ### SUMO Subscriptions: by Fantastic Plugins – 13.6 WooCommerce: by Automattic – 6.3.1 (update to version 6.5.1 is available) ### Inactive Plugins (17) ### AccessPress Anonymous Post Pro: by AccessPress Themes – 3.2.6 Captcha Code: by Vinoj Cardoza – 2.7 Divi Builder: by Elegant Themes – 4.15.1 Duplicator Pro: by Snap Creek – 4.5.1 Instant Images: by Darren Cooney – 4.6.1 Let's Info Up: by Codetipi – 1.4.7 Let's Live Blog: by Codetipi – 1.2.1 Let's Review: by Codetipi – 3.4.0 Let's 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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #28835 - /shop/ Cart: #28836 - /cart/ Checkout: #28837 - /checkout/ My account: #28838 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Zeen Child Version: 1.0.0 Author URL: Child Theme: ✔ Parent Theme Name: Zeen Parent Theme Version: 4.2.3 Parent Theme Author URL: https://www.codetipi.com WooCommerce Support: ✔ ### Templates ### Overrides: zeen/woocommerce/archive-product.php zeen/woocommerce/cart/cart-shipping.php zeen/woocommerce/cart/cart.php zeen/woocommerce/checkout/form-checkout.php zeen/woocommerce/checkout/review-order.php zeen/woocommerce/checkout/thankyou.php zeen/woocommerce/loop/loop-start.php zeen/woocommerce/loop/price.php zeen/woocommerce/product-searchform.php zeen/woocommerce/single-product/add-to-cart/external.php ### Action Scheduler ### Complete: 7 Oldest: 2022-04-27 16:53:12 -0400 Newest: 2022-05-26 17:09:04 -0400 ### Status report information ### Generated at: 2022-05-26 17:19:21 -04:00 ``` * *** It happened when wordpress updated to 6.0. It’s month end. We’re extremely busy right now. It would be great help if we can fix this asap. * Thank you so much. * Tiantian - This reply was modified 4 years ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/). - This reply was modified 4 years ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/). * [Roxy](https://wordpress.org/support/users/roxannestoltz/) * (@roxannestoltz) * [4 years ago](https://wordpress.org/support/topic/mouse-hover-5/#post-15686367) * Hi [@chocolatett](https://wordpress.org/support/users/chocolatett/) , * Thanks for providing the screenshot and System status. * > WC Version: 6.3.1 > WC Database Version: 6.3.1 * I am able to see that you have an outdated version of WooCommerce. * As a first step, please could you update the WooCommerce plugin in order to obtain optimal functionality. Below is a guide on how to do this: * [https://woocommerce.com/document/how-to-update-woocommerce/](https://woocommerce.com/document/how-to-update-woocommerce/) * Additionally, please update your WooCommerce Database to match the core version. This can be done via** WooCommerce** > **Status** > **Tools** > **Update database**. Below is more detail documentation on this: * [https://woocommerce.com/document/how-to-update-woocommerce/#woocommerce-data-update-notice](https://woocommerce.com/document/how-to-update-woocommerce/#woocommerce-data-update-notice) * Please ensure that you have a good [backup](https://woocommerce.com/document/backup-wordpress-content/) of your [full site and database](https://wordpress.org/support/article/wordpress-backups/) in place before doing the updates, so that, should something go wrong, you are able to easily restore your site to a functioning state. * Most hosting providers have this included in the subscription however, you may also consider using a service such as [Jetpack](https://jetpack.com/support/backup/), or a plugin like [UpdraftPlus.](https://wordpress.org/plugins/updraftplus/) * Please let us know if this makes any difference? * Thanks! * [hegenberg](https://wordpress.org/support/users/hegenberg/) * (@hegenberg) * [4 years ago](https://wordpress.org/support/topic/mouse-hover-5/#post-15686618) * Hi [@chocolatett](https://wordpress.org/support/users/chocolatett/) * It seems that after the update to WordPress 6.0, the tooltip with the order note is missing when hovering over order statuses. * Our developers are now looking closer into the issue in Github: [https://github.com/woocommerce/woocommerce/issues/33228](https://github.com/woocommerce/woocommerce/issues/33228) * Please subscribe to the Github thread to receive further updates. * Regards * Thread Starter [chocolatett](https://wordpress.org/support/users/chocolatett/) * (@chocolatett) * [4 years ago](https://wordpress.org/support/topic/mouse-hover-5/#post-15688410) * Hello [@hegenberg](https://wordpress.org/support/users/hegenberg/) [@roxannestoltz](https://wordpress.org/support/users/roxannestoltz/) [@rainfallnixfig](https://wordpress.org/support/users/rainfallnixfig/) , * Thank you for your reply. While waiting for the developer to fix it. Is there a plugin that can solve this issue? Again it’s month end. * Thank you all, * Tiantian * [Igor H](https://wordpress.org/support/users/ihereira/) * (@ihereira) * [4 years ago](https://wordpress.org/support/topic/mouse-hover-5/#post-15688547) * Hi [@chocolatett](https://wordpress.org/support/users/chocolatett/) * I was unable to find a plugin for this specific purpose. * However, there is an alternative solution via custom code in this Stack Overflow [article](https://stackoverflow.com/questions/57990614/woocommerce-add-custom-tooltip-in-order-view). * Another alternative is to downgrade the version of WordPress on your site to a previous one, please check: [https://jetpack.com/blog/how-to-downgrade-a-wordpress-website-to-a-previous-version/](https://jetpack.com/blog/how-to-downgrade-a-wordpress-website-to-a-previous-version/) * You will not want to do this action on your production site at once, you will want to back up first, you can use a plugin like [WP Staging](https://wordpress.org/plugins/wp-staging/) for quickly spinning up a new test site in case you would like to downgrade. * In the meantime please subscribe to GitHub to follow up the updates for this issue. * Thanks. * [Luiz Sobral](https://wordpress.org/support/users/lsobral/) * (@lsobral) * [4 years ago](https://wordpress.org/support/topic/mouse-hover-5/#post-15695965) * I’m having the same problem and trying to get a code to temporarily fix the error. The article above does not provide a temporary solution. * [hegenberg](https://wordpress.org/support/users/hegenberg/) * (@hegenberg) * [4 years ago](https://wordpress.org/support/topic/mouse-hover-5/#post-15696665) * Hi [@lsobral](https://wordpress.org/support/users/lsobral/) * After the update to WordPress 6.0, the tooltip with the order note is missing when hovering over order statuses. * Our developers are now looking closer into the issue in Github: [https://github.com/woocommerce/woocommerce/issues/32609](https://github.com/woocommerce/woocommerce/issues/32609) * This will hopefully get fixed on an upcoming version of WooCommerce. * You can keep track of the progress from that Github page, and subscribe to the Github thread to receive updates. * If you can’t wait, you might want to consider downgrading the WordPress version on your site: [https://jetpack.com/blog/how-to-downgrade-a-wordpress-website-to-a-previous-version/](https://jetpack.com/blog/how-to-downgrade-a-wordpress-website-to-a-previous-version/) * Regards * Thread Starter [chocolatett](https://wordpress.org/support/users/chocolatett/) * (@chocolatett) * [4 years ago](https://wordpress.org/support/topic/mouse-hover-5/#post-15708616) * Hello, My friend found a plugin WPC ORDER NOTES FOR WOOCOMMERCE. It does the job. In my situation it’s even better. It shows the latest note on the order page. I love it and it’s free. Hope it helps. * Thank you all, * [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * (@rainfallnixfig) * [4 years ago](https://wordpress.org/support/topic/mouse-hover-5/#post-15708656) * Hi there, * Thanks for the recommendation 👍 * I’ll go ahead and close this thread now. If you have further questions, please feel free to open a new topic. * Thanks. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘mouse hover’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 10 replies * 6 participants * Last reply from: [Mirko P.](https://wordpress.org/support/users/rainfallnixfig/) * Last activity: [4 years ago](https://wordpress.org/support/topic/mouse-hover-5/#post-15708656) * Status: resolved