Title: Moving WordPress users
Last modified: February 20, 2017

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# Moving WordPress users

 *  [benjamin007](https://wordpress.org/support/users/benjamin007/)
 * (@benjamin007)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/moving-wordpress-users/)
 * I am completely stuck. I have built a new site using WordPress 4.7.2 . So far,
   everything is fine – moving old posts, articles/pages, plugins, etc. The trouble
   I am having seems to be the same trouble many have – an easy way to export all
   current users and user data/passwords and then import them into the new site.
   I have zero idea why this process is so elusive. It SHOULD be standard. I have
   about 27k users. I have tried to export the users via PHPMy Admin, and through
   the use of many (mostly cumbersome and not working) plugins like Cimy, Export
   WP users, etc. none have worked. A few things:
 * 1. The users in the old site had special fields pertaining to the LMS that was
   in place. The new site is stock – meaning those fields don’t exist. Not sure 
   if that matters though.
 * 2. The old site was a much earlier version of MySQL and WordPress. not sure if
   that matters either.
 * At the end of the day, I have spent hours upon hours trying pretty much everything
   I know to try- and reading every blog/how-to I can find. It should be as simple
   as exporting the old users database and importing the new one. No such luck. 
   I’ll do anything to get this accomplished. please – please-please help me. I’m
   lost! Thank you so very much in advance!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/moving-wordpress-users/#post-8823939)
 * > The old site was a much earlier version of MySQL and WordPress. not sure if
   > that matters either.
 * This could be the issue.
 * The database ( DB ) structure often changes between versions. The implication
   is that, for example, one cannot import a pre 4x database into a 4x install and
   expect it to work. You need to install your original version of WordPress, import
   your db dump and then start upgrading.
    -  This reply was modified 9 years, 3 months ago by [t-p](https://wordpress.org/support/users/t-p/).
 *  Thread Starter [benjamin007](https://wordpress.org/support/users/benjamin007/)
 * (@benjamin007)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/moving-wordpress-users/#post-8823951)
 * [@t-p](https://wordpress.org/support/users/t-p/) Thank you for the response! 
   The trouble is, I already have the new site completely built on the new version
   of WP – with a completely different theme. So, from what you are saying, i need
   to update WP on the old site (or a clone of it on a staging server) incrementally,
   until it is to the current new site version, then move the theme/template over.
   Correct?
 * Thank you!
 *  Thread Starter [benjamin007](https://wordpress.org/support/users/benjamin007/)
 * (@benjamin007)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/moving-wordpress-users/#post-8823959)
 * Actually, I was just noticing, the versions are the same! So now what could be
   causing the inability to import?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Moving WordPress users’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [benjamin007](https://wordpress.org/support/users/benjamin007/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/moving-wordpress-users/#post-8823959)
 * Status: not resolved

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