Title: MSN Bot causing DoExpressCheckoutPayment API call failed. Error Code: 10410 ?
Last modified: August 22, 2016

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# MSN Bot causing DoExpressCheckoutPayment API call failed. Error Code: 10410 ?

 *  Resolved [amq](https://wordpress.org/support/users/amqlit/)
 * (@amqlit)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/msn-bot-causing-doexpresscheckoutpayment-api-call-failed-error-code-10410/)
 * So i thought i was losing customers,
 * turns out all this time “phantom” orders are being created (1-2 / day or week)
   whenever MSN bot crawls my site. I know this because the IP from which it crawls
   are:
 * 157.55.39.166
    157.55.39.54
 * Turn out the page is [http://site.com/cart/](http://site.com/cart/), where the
   paypal express button should be hidden when there is nothing there. Somehow the
   bot is accessing the button with an empty cart.
 * Not really your fault, just want to hear your thoughts
 * [http://i.imgur.com/Wx8Pd4t.png](http://i.imgur.com/Wx8Pd4t.png)
    [http://i.imgur.com/nhZR4j2.png](http://i.imgur.com/nhZR4j2.png)
 * [https://wordpress.org/plugins/paypal-for-woocommerce/](https://wordpress.org/plugins/paypal-for-woocommerce/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [angelleye](https://wordpress.org/support/users/angelleye/)
 * (@angelleye)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/msn-bot-causing-doexpresscheckoutpayment-api-call-failed-error-code-10410/#post-5841501)
 * That’s interesting. I haven’t run into that problem myself.
 * You could block access to those files/pages using [robots.txt](http://www.robotstxt.org/).
   If you need more direct help with that you can [submit an order for premium support](https://wordpress.org/support/topic/msn-bot-causing-doexpresscheckoutpayment-api-call-failed-error-code-10410/www.angelleye.com/product/premium-support/?output_format=md)
   and we can get that setup for you.
 *  Thread Starter [amq](https://wordpress.org/support/users/amqlit/)
 * (@amqlit)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/msn-bot-causing-doexpresscheckoutpayment-api-call-failed-error-code-10410/#post-5841502)
 * Thanks, i will take care of it

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘MSN Bot causing DoExpressCheckoutPayment API call failed. Error Code:
10410 ?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/paypal-for-woocommerce_dce4f5.svg)
 * [PayPal for WooCommerce](https://wordpress.org/plugins/paypal-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/paypal-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/paypal-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/paypal-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/paypal-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/paypal-for-woocommerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [amq](https://wordpress.org/support/users/amqlit/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/msn-bot-causing-doexpresscheckoutpayment-api-call-failed-error-code-10410/#post-5841502)
 * Status: resolved