Title: Multi charge
Last modified: March 26, 2018

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# Multi charge

 *  Resolved [topwracker](https://wordpress.org/support/users/topwracker/)
 * (@topwracker)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/multi-charge/)
 * One customer will purchase something. Than another customer will purchase something
   on a different credit card under a different name and paysimple says your transmitting
   the old customer information causing the first person to get charged twice. Please
   help me collect logs and find out out what is causing this.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmulti-charge%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Dotstore](https://wordpress.org/support/users/dots/)
 * (@dots)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/multi-charge/#post-10149208)
 * Hello there,
 * Thanks for getting touch with us.
 * We understand your issue. We will look into this and get back to you as soon 
   as possible.
 * Thank You,
    Multidots.
 *  Plugin Author [Dotstore](https://wordpress.org/support/users/dots/)
 * (@dots)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/multi-charge/#post-10245488)
 * Hello,
 * Sorry for the inconvenience so far.
 * Please create a support ticket on our support panel: [https://store.multidots.com/dotstore-support-panel/](https://store.multidots.com/dotstore-support-panel/)
 * So, our technical team will look at it and provide you guidance on this.
 * Thank You,
    Multidots.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Multi charge’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woo-paysimple_34495e.svg)
 * [WooCommerce PaySimple Payment Gateway Integration](https://wordpress.org/plugins/woo-paysimple/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-paysimple/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-paysimple/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-paysimple/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-paysimple/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-paysimple/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Dotstore](https://wordpress.org/support/users/dots/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/multi-charge/#post-10245488)
 * Status: resolved