Title: Multiple Agent
Last modified: May 27, 2024

---

# Multiple Agent

 *  Resolved [moodcomunicazione](https://wordpress.org/support/users/moodcomunicazione/)
 * (@moodcomunicazione)
 * [2 years ago](https://wordpress.org/support/topic/multiple-agent/)
 * Greetings.
 * In the select boxes of the additional Staff to be added to a ticket as collaboration,
   the list of all the Membership Users appears and not just that of the Support
   Agents.
 * Does the system actually work this way or should only the list of Agents appear?
 * Thx in advance

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Jawada](https://wordpress.org/support/users/jawada/)
 * (@jawada)
 * [2 years ago](https://wordpress.org/support/topic/multiple-agent/#post-17792758)
 * Hi [@moodcomunicazione](https://wordpress.org/support/users/moodcomunicazione/)
 * Thank you for contacting us, and we apologize for any inconvenience caused. Only
   agents should be listed in this section. Since this is a premium feature, could
   you please open a ticket with us using the following link? We will investigate
   this issue further and resolve it.
 * [https://getawesomesupport.com/submit-ticket/](https://getawesomesupport.com/submit-ticket/)
 * Regards
 *  Thread Starter [moodcomunicazione](https://wordpress.org/support/users/moodcomunicazione/)
 * (@moodcomunicazione)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/multiple-agent/#post-17809521)
 * Greetings. Our version is the free, not the Premium.
 * Can We purchase a specific add-on for this functionality? Thx

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Multiple Agent’ is closed to new replies.

 * ![](https://ps.w.org/awesome-support/assets/icon-256x256.png?rev=1849681)
 * [Awesome Support - WordPress HelpDesk & Support Plugin](https://wordpress.org/plugins/awesome-support/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/awesome-support/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/awesome-support/)
 * [Active Topics](https://wordpress.org/support/plugin/awesome-support/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/awesome-support/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/awesome-support/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [moodcomunicazione](https://wordpress.org/support/users/moodcomunicazione/)
 * Last activity: [1 year, 12 months ago](https://wordpress.org/support/topic/multiple-agent/#post-17809521)
 * Status: resolved