Hi @dominiquequantic,
Thanks for the details and the links. To help us pinpoint why the attribute filtering isn’t working as expected, could you please check a few things:
- Verify product variations: Make sure all combinations of the attributes (“Menu” × “Jour de préparation”) exist as variations in this product. Sometimes, missing combinations cause all options to show instead of being filtered.
- Theme/Plugin conflicts: Does this happen if you temporarily switch to a default theme like Storefront and deactivate other plugins except WooCommerce?
- Other products: Does the issue happen with other variable products as well, or only with this one?
- System Status Report: Please share a WooCommerce System Status Report. You can get a System Status Report by going to WooCommerce > Status > Get system report, then paste it into https://pastebin.com or https://gist.github.com
Once we have these details, we can guide you further on making the attribute filtering work automatically after the first selection.
Hello,
Thank you for the answer. I made some more tests.
Verify product variations: Make sure all combinations of the attributes (“Menu” × “Jour de préparation”) exist as variations in this product. Sometimes, missing combinations cause all options to show instead of being filtered. – I am not sure to understand. All the combination should not exist. I prepare 1 menu on 1 day. Every 4 weeks, I add some more date in the « Jour de préparation » attribute and than I add a new variation with the same menu and a new date. I was having a lot of unused attributes and inactived variations. I deleted all the unsued attributes and the inactive variations in my product and all the 12 variations has some inventory and the filter work fine now (https://calcul-zone.com/produit/dominique-prepare-ton-lunch/)
BUT
Other products: Does the issue happen with other variable products as well, or only with this one? – I have this other product (https://calcul-zone.com/produit/lunchs-congeles-prets-a-manger/) that still does not work properly. I made sure all the variations are « activated » but there are some of them with 0 in the inventory. This is the only difference with the first product. I have a lot of variations in this product. Do I really need to delete them when they have there inventory at 0 and recreate them when I do have stock? I would prefer not to… It is a lot of work. Furthermore, I have this test product (https://calcul-zone.com/produit/test-filtre/) I messed with it the same way (delete attribute, add attribute, inactive variation, variation with no inventory, variation with missing attribute) and he is still working fine. I am unaible to reproduce the problem.
Since I have products that are working, I think point 2 and 4 are irrelevant.
Thank you,
Hi @dominiquequantic,
Thank you for clarifying. I understand that some of your products are working fine while others aren’t, and from your explanation, it sounds like there may have been some changes to attributes or variations along the way.
I know this can be frustrating, and it’s a bit tricky to troubleshoot directly since it would require looking closely at your individual product settings—which falls outside our direct scope.
That said, we still recommend running a conflict test to rule out any plugin or theme conflicts, as sometimes these can affect only certain products and not others. To better understand your setup and provide more targeted guidance, we’ll also need your system status report (as requested earlier by my colleague).
Finally, when you respond, could you please export 1–2 of the affected products as CSV along with 1–2 working products separately? Sharing these files will help us compare and get a clearer picture of how the products are configured.
I’m going to mark this as resolved, as we haven’t heard back from you in a while. Please open a new thread if you need further assistance.
If you have a few minutes, we’d love if you could leave us a review: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/
