Multiple Bugs

  • Resolved globtrim

    (@globtrim)


    6 years, 10 months ago

    Hi,

    I’ve noticed that Elementor is working with a few bugs for me at the moment.

    First: Intermittent failure to load 3rd party plugins when in the editing screen. The install of plugins works as normal however, when I go to edit a page after installing some plugins the left hand side of the page, to add new elements, is stuck on the grey loading circle. This problem is resolved by deactivating the new plugins. I tried with various different 3rd party plugins with the same results.

    Second: Icons and branding of the Elementor plugin is not being displayed and the editing menu is not alligned properly.

    Third: On the WordPress dashboard under Templates > Popups the following error is being displayed:

    Warning: file_exists(): open_basedir restriction in effect. File(D:\XVRT\globalautomotivetrim.com\Html/wp-content/plugins/http://globalautomotivetrim.com/wp-admin/edit.php) is not within the allowed path(s): (D:\XVRT\globalautomotivetrim.com\Html) in D:\XVRT\globalautomotivetrim.com\Html\wp-admin\menu-header.php on line 235

    I am using the latest install of WP and Elementor. I have also run through all of the troubleshooting techniques on the Elementor website and nothing has worked so far.

    Any immediate help on these issues will be much appreciated. I am building this site for a client to very strict deadlines.

    Thanks in advance.

    • This topic was modified 6 years, 10 months ago by globtrim.
Viewing 1 replies (of 1 total)
  • Donna Fontenot

    (@cavalierlife)

    6 years, 10 months ago

    Hi. Let’s start with the error displayed. That doesn’t seem to be related to Elementor. I would suggest speaking to your host about that one.

    The endless loading widget panel could have various causes. See the suggestions at https://docs.elementor.com/article/576-elementor-widget-panel-not-loading . I know you said you’ve run through all the troubleshooting techniques on Elementor’s site, but perhaps you missed this document, or missed one of the suggestions on it.

    I’m not clear on what you mean in regards to “Icons and branding of the Elementor plugin is not being displayed and the editing menu is not alligned properly.”. Perhaps a link to a screenshot would help.

Viewing 1 replies (of 1 total)

The topic ‘Multiple Bugs’ is closed to new replies.