Title: Multiple conversion
Last modified: May 8, 2025

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# Multiple conversion

 *  Resolved [mirunchained](https://wordpress.org/support/users/mirunchained/)
 * (@mirunchained)
 * [1 year ago](https://wordpress.org/support/topic/multiple-conversion/)
 * **Hello,**
 * I’ve let this go several times, but the doubt remains — and it’s making it hard
   for me to truly understand which ads are actually performing well.
 * I’ve installed **PixelYourSite**, added my **Pixel ID** and **API token**, so
   everything should be set up correctly.
 * However, if, for example, **3 people purchase** the product, Meta often reports**
   7–8 conversions**, or in any case, a **significantly higher number**.
 * How can this be resolved?
 * Thank you in advance!

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Support [pixelyoursitesupport](https://wordpress.org/support/users/pixelyoursitesupport/)
 * (@pixelyoursitesupport)
 * [1 year ago](https://wordpress.org/support/topic/multiple-conversion/#post-18458043)
 * Hello [@mirunchained](https://wordpress.org/support/users/mirunchained/), this
   is related to an option on the Event Manager settings page called “**Track events
   automatically without code**,” which must be turned off.
 *  Thread Starter [mirunchained](https://wordpress.org/support/users/mirunchained/)
 * (@mirunchained)
 * [1 year ago](https://wordpress.org/support/topic/multiple-conversion/#post-18458646)
 * All the 3 Pixel I installed having that option turned off. So I suppose there
   is something else.
 * I have 3 different website, with 3 different pixel.
    -  This reply was modified 1 year ago by [mirunchained](https://wordpress.org/support/users/mirunchained/).
 *  Thread Starter [mirunchained](https://wordpress.org/support/users/mirunchained/)
 * (@mirunchained)
 * [1 year ago](https://wordpress.org/support/topic/multiple-conversion/#post-18462649)
 * Hello, any news?
 * Can be LiteSpeed Cache the problem?
 *  Plugin Support [pixelyoursitesupport](https://wordpress.org/support/users/pixelyoursitesupport/)
 * (@pixelyoursitesupport)
 * [1 year ago](https://wordpress.org/support/topic/multiple-conversion/#post-18467092)
 *  Please create a support ticket using the following link and mention our conversation
   in the message:
    [https://www.pixelyoursite.com/contact](https://www.pixelyoursite.com/contact)
   and I will follow up further.
 *  Thread Starter [mirunchained](https://wordpress.org/support/users/mirunchained/)
 * (@mirunchained)
 * [11 months, 3 weeks ago](https://wordpress.org/support/topic/multiple-conversion/#post-18506361)
 * Hello,
 * I made some extra test to recap the problem.
 * **The issue still exists**: Purchase Event for a specific ad in Meta is triggered
   multiple times (not any purchase, but most of all). Results, I know for sure (
   through UTM) that a specific ad (anyone) lands me for example, 2-3 purchases,
   and Meta Ads report as 10-15 purchases in a time frame (example: 7 days).
 * This ads for example Meta reports in this time frame 3 Purchases, I had just 
   one from that ads with WooCommerce.
 * ![](https://i0.wp.com/i.ibb.co/whxGJFMd/Screenshot-2025-06-10-alle-22-24-58.png?
   ssl=1)
 * So I made some test with PYS, first with test code and simulated a purchase.
 * This was result:
 * ![](https://i0.wp.com/i.ibb.co/1J7Ck6Fw/test01.png?ssl=1)
 * Note: 2 purchases (Server + Browser) but same Event ID, apparently none of them
   has reported as deduplicated at the start
 * So I tried a new test, simulating a purchase again
 * ![](https://i0.wp.com/i.ibb.co/v64sfbD1/test02b.png?ssl=1)
 * Note: I did not refresh any post-checkout page. Here were reported 3 purchases(
   2 browser and 1 server); the ones with the same event ID were linked this time,
   while the different ones with a different ID were reported as new. So, the results
   on Ad should be 2 Purchases instead of a single one
 * But I wait for 5 minutes without doing anything
 * ![](https://i0.wp.com/i.ibb.co/whCBJkYv/test02.png?ssl=1)
 * Note: this are the same event ID of the last screen. This time reported 2 deduplicated
   and one processed
 * At the end, I understand that some values can be different from reality but all
   of my ads always report more number then reality (never less).
    -  This reply was modified 11 months, 3 weeks ago by [mirunchained](https://wordpress.org/support/users/mirunchained/).
 *  Plugin Support [pixelyoursitesupport](https://wordpress.org/support/users/pixelyoursitesupport/)
 * (@pixelyoursitesupport)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/multiple-conversion/#post-18543930)
 * Can you please create a support request in the following link, [https://www.pixelyoursite.com/contact](https://www.pixelyoursite.com/contact)
   so I can take a look?
 *  [ivanivanov18](https://wordpress.org/support/users/ivanivanov18/)
 * (@ivanivanov18)
 * [10 months ago](https://wordpress.org/support/topic/multiple-conversion/#post-18570943)
 * Did you find a solution to this issue? I’m asking because I’m facing a similar
   problem.
   Guys, could you please let us know if this issue was resolved? I understand
   that you’re handling problems individually, but many issues tend to repeat, and
   it would be really helpful for others to see the solution. It would also make
   your work easier, as we wouldn’t all have to open tickets for the same problem.
 *  Plugin Support [pixelyoursitesupport](https://wordpress.org/support/users/pixelyoursitesupport/)
 * (@pixelyoursitesupport)
 * [10 months ago](https://wordpress.org/support/topic/multiple-conversion/#post-18573463)
 * The issue of multiple conversions in the initial topic by [@mirunchained](https://wordpress.org/support/users/mirunchained/)
   may be related to the plugin CartFlows.
 * CartFlows has its own tracking system, which should be disabled, as it can conflict
   with our plugin.
 * Additionally, depending on its configuration, CartFlows can trigger multiple 
   purchase events—for example, when upsells are enabled, each upsell step might
   fire a separate purchase event.
 * This is why we’ve requested that the user to create a [support request.](https://www.pixelyoursite.com/contact)
   We need to test their specific setup to properly identify the cause and provide
   a solution.
 * [@ivanivanov18](https://wordpress.org/support/users/ivanivanov18/) could you 
   please share more details about the issue you’re facing? We completely understand
   your point—many issues are similar, and we aim to share common solutions whenever
   possible.
 * Waiting for your reply.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Multiple conversion’ is closed to new replies.

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 * 8 replies
 * 3 participants
 * Last reply from: [pixelyoursitesupport](https://wordpress.org/support/users/pixelyoursitesupport/)
 * Last activity: [10 months ago](https://wordpress.org/support/topic/multiple-conversion/#post-18573463)
 * Status: resolved