Title: multiple emails
Last modified: June 6, 2017

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# multiple emails

 *  [cebuhasher](https://wordpress.org/support/users/cebuhasher/)
 * (@cebuhasher)
 * [9 years ago](https://wordpress.org/support/topic/multiple-emails-20/)
 * I have searched the documents and forums and I cant find info on this issue. 
   when a ticket is issued we would like to multiple persons (not only the agent
   and customer) to be notified via email that a ticket has been issued. they should
   also be notified, via email, anytime a comment or action is taken on a ticket.
   is there a way to create a distribution list with email addresses so that everyone
   on the list is copied?
 * does this plugin have that capability?
 * thank you

Viewing 1 replies (of 1 total)

 *  [Dohole Goraksha](https://wordpress.org/support/users/gauravdohole/)
 * (@gauravdohole)
 * [9 years ago](https://wordpress.org/support/topic/multiple-emails-20/#post-9219580)
 * Hi [@cebuhasher](https://wordpress.org/support/users/cebuhasher/),
 * Only the staff members and the customer get notified if there is a action on 
   ticket such as create,replied,status changed,assigned a agent or deleted. The
   other users will not be get notified. There is no distribution list feature available
   in plugin/add-ons.

Viewing 1 replies (of 1 total)

The topic ‘multiple emails’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Dohole Goraksha](https://wordpress.org/support/users/gauravdohole/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/multiple-emails-20/#post-9219580)
 * Status: not resolved