Multiple Event Sold Emails distributed

  • Resolved maestroralph

    (@maestroralph)


    6 years, 6 months ago

    I just updated an event to SOLD OUT status by lowering the max number of tickets sold to match what has already been reserved. However, I am now getting multiple emails to me (as admin) that the EVENT is sold out – around 30 emails have been issued to the admin. Is there a setting that I am missing that needs to be changed? I don’t remember this issue happening before. Any assistance is greatly appreciated!

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter maestroralph

    (@maestroralph)

    6 years, 6 months ago

    Here is an example of the email that keeps being generated:

    SOLD OUT “Frozen, Jr.” – 11/24/19 has sold out. Ticket sales are now closed.
    Inbox
    x

    Pulse Ticket Reservations Events <[email protected]>
    5:13 PM (6 minutes ago)
    to reservations

    SOLD OUT “Frozen, Jr.” – 11/24/19 has sold out, and ticket sales are now closed. Download the purchases list Download the tickets list

    Plugin Author Joe Dolson

    (@joedolson)

    6 years, 6 months ago

    Are you on the latest version of the plugin?

    Thread Starter maestroralph

    (@maestroralph)

    6 years, 6 months ago

    No, I wasn’t. I found out just this morning that I hadn’t done an update and updated it this morning. It seems to have stopped the emails. I apologize for th inconvenience and thank you for your response.

    Plugin Author Joe Dolson

    (@joedolson)

    6 years, 6 months ago

    That’s my first guess when somebody reports an issue I recently fixed. Not a problem! 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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