Title: Multiple issues with Tutor Last modified: August 3, 2020 --- # Multiple issues with Tutor * Resolved [gyane](https://wordpress.org/support/users/gyane/) * (@gyane) * [5 years, 10 months ago](https://wordpress.org/support/topic/multiple-issues-with-tutor/) * Hi team, I am facing 2 issues with tutor lms pro. 1. I can not change the name of the instructor from the course page. Drop-down shows multiple user names but upon changing there is no effect. Always showing older name. Seems this is a bug. 2. I am using wp content upload plugin to sever lesson videos from Amazon S3. On that plugin I checked “delete files after upload” option. But in this case only course intro is playing no other videos are working. * BTW I have sent an email to support but no answer. I am using tutor pro Viewing 7 replies - 1 through 7 (of 7 total) * [Sekander Badsha](https://wordpress.org/support/users/badsha_eee/) * (@badsha_eee) * [5 years, 9 months ago](https://wordpress.org/support/topic/multiple-issues-with-tutor/#post-13230788) * Hi, * 1. The primary author is always fixed for commissions, withdrawal, Q&A, and many different features. You can add more collaborators to the course if you want. But you can not remove the primary author for now. * 2. We are unable to help you with third party plugins at this moment. You may hire a developer to get help. * [tushargangoly](https://wordpress.org/support/users/tushargangoly/) * (@tushargangoly) * [5 years, 8 months ago](https://wordpress.org/support/topic/multiple-issues-with-tutor/#post-13399141) * There is no commission to be given to the (primary) author. But needs to reflect the correct instructor for the course which may change over time. * Is there another field to insert the correct Instructor so that it is correctly displayed with their profile. * [munayam](https://wordpress.org/support/users/munayam/) * (@munayam) * [5 years, 8 months ago](https://wordpress.org/support/topic/multiple-issues-with-tutor/#post-13400467) * Hello [@tushargangoly](https://wordpress.org/support/users/tushargangoly/), * There is admin commission and instructor commission which you can enable from tutor settings > earning tab. Primary author can be either an admin or an instructor whoever creates and publishes the course but commissioning is distributed between platform owner/admin and instructors. * [tushargangoly](https://wordpress.org/support/users/tushargangoly/) * (@tushargangoly) * [5 years, 8 months ago](https://wordpress.org/support/topic/multiple-issues-with-tutor/#post-13400682) * Hi [@munayam](https://wordpress.org/support/users/munayam/) * Thanks for your reply. * Right, so let’s leave the commissions part out for now. * I am facing the same issue reported by [@gyane](https://wordpress.org/support/users/gyane/) * > 1. I can not change the name of the instructor from the course page. Drop-down > shows multiple user names but upon changing there is no effect. Always showing > older name. Seems this is a bug. * As admin, I have created and edited the course details, but I am _not_ the Course Instructor. Please assist how this can be changed or edited so that the course details shows the Instructors name and not mine (admin). * [munayam](https://wordpress.org/support/users/munayam/) * (@munayam) * [5 years, 8 months ago](https://wordpress.org/support/topic/multiple-issues-with-tutor/#post-13406258) * Hello [@tushargangoly](https://wordpress.org/support/users/tushargangoly/), * You can go to Tutor Settings > Course to disable instructor info and author info but when author info is enabled, primary author will remain visible on the frontend. You can enable multi-instructors addon from the addons list to add more instructor to a course. * [tushargangoly](https://wordpress.org/support/users/tushargangoly/) * (@tushargangoly) * [5 years, 8 months ago](https://wordpress.org/support/topic/multiple-issues-with-tutor/#post-13406607) * Hi [@munayam](https://wordpress.org/support/users/munayam/) * Thanks for your reply. * Ref your earlier message * > Primary author can be either an admin or an instructor whoever creates and > publishes the course… * So am trying to change the Primary author to another **admin**. * But it still shows the older name. * Need a workaround for this, please. We cannot accept this to be unchangeable especially since the drop-down list shows up. * Regards * [munayam](https://wordpress.org/support/users/munayam/) * (@munayam) * [5 years, 8 months ago](https://wordpress.org/support/topic/multiple-issues-with-tutor/#post-13416697) * Hello [@tushargangoly](https://wordpress.org/support/users/tushargangoly/), * As of now, primary author can’t be changed but I’ve shared this feature request with my team. If they see feasible they will include such option in our future updates. Thanks for bearing with us. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Multiple issues with Tutor’ is closed to new replies. * ![](https://ps.w.org/tutor/assets/icon-256x256.gif?rev=3193875) * [Tutor LMS - eLearning and online course solution](https://wordpress.org/plugins/tutor/) * [Frequently Asked Questions](https://wordpress.org/plugins/tutor/#faq) * [Support Threads](https://wordpress.org/support/plugin/tutor/) * [Active Topics](https://wordpress.org/support/plugin/tutor/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/tutor/unresolved/) * [Reviews](https://wordpress.org/support/plugin/tutor/reviews/) ## Tags * [new-user](https://wordpress.org/support/topic-tag/new-user/) * 7 replies * 4 participants * Last reply from: [munayam](https://wordpress.org/support/users/munayam/) * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/multiple-issues-with-tutor/#post-13416697) * Status: resolved