• Resolved Safemaster

    (@safemaster)


    We provide service to a National Service Provider who hire us to service their clients who have many location. Is it possible when creating quotes and invoices to be able to add multiple shipping/service locaitons?

    Exanple:

    We service company B but need to bill company A who hire us

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  • Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @safemaster,

    If I understand correctly, you’re working with a setup where you service one company’s locations (Company B) but need to bill a different company (Company A), and you’d like to know if quotes/invoices can include multiple service or shipping locations. Is that right?

    Jetpack CRM’s invoicing system is primarily designed around one contact/company per invoice, meaning the billing is tied to a single customer record (e.g., Company A). There isn’t currently a native way to add multiple structured shipping/service addresses to a single invoice (like separate address fields per location).

    That said, this is still possible for you to make within our CRM:

    • You can bill Company A as the customer on the invoice.
    • Within the invoice, you can add line item descriptions that reference the different service locations (e.g., “Service at Location 1”, “Service at Location 2”, etc.).
    • You can also use custom fields or notes on the invoice to capture additional location details.

    In such scenarios, we then recommend trying the following:

    • Keep Company A as the billed client
    • List each serviced location as a separate line item or description
    • Optionally store locations as separate contacts/companies for internal tracking

    Hope that helps! Let me know if there’s anything else we can do to help.

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