Multiple Variations Adding To Cart Issue

  • Resolved dcteamdevs

    (@dcteamdevs)


    3 years, 3 months ago

    Hello,

    We have a website that has a product will multiple variations on it. When we add one variation to cart, we go back to the product and we try to add a different variation. So that we can order more than one variation at the same time. Although, when we try to add that second variation to cart, we get a “Product already exists in cart.” notification. So I wanted to ask.

    Is it a WooCommerce limitation that will only let you add a single variation to cart and that’s it? If so, is there a workaround adjustment for this so that users can add multiple variations to their cart and not have to make separate orders?

    Please advise.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Roxy

    (@roxannestoltz)

    3 years, 3 months ago

    Hi @dcteamdevs ,

    Thanks for reaching out!

    I understand that you are unable to add different variations of the same product, to the cart, is this correct?

    Kindly note that this is not a WooCommerce limitation, and you should be able to add multiple product variations to your cart without any issues.

    One possible cause for this issue could be a conflict with a plugin or theme that is affecting the cart functionality.

    To test, you’ll first want to change the theme on your site to Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.

    If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to identify the source of the conflict.

    If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.

    Should the issue persists, please can you share the following:

    • Systems Staus Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
    • Screenshot: Please share a screenshot of the message you are seeing when adding a different variation of that same product, to the cart.

    Snipboard.io can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

    Cheers!

    Roxy

    (@roxannestoltz)

    3 years, 3 months ago

    Hi @dcteamdevs ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

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