Title: Multisite Last modified: March 23, 2022 --- # Multisite * Resolved [hablasconalberto](https://wordpress.org/support/users/hablasconalberto/) * (@hablasconalberto) * [4 years, 2 months ago](https://wordpress.org/support/topic/multisite-645/) * Hi: I use in a multisite Email Before Download. In main site, EBD works perfectly but in the other side, the link of email doesn’t work. It says: * Aviso de redirección La página en la que te encuentras te intenta dirigir a una URL no válida ([http://?uid=](https://wordpress.org/support/topic/multisite-645/?output_format=md)). * Si no quieres visitar esta página, puedes volver a la página anterior. * Could you help me, please? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmultisite-645%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/) * (@mandsconsulting) * [4 years, 2 months ago](https://wordpress.org/support/topic/multisite-645/#post-15487793) * Hi [@hablasconalberto](https://wordpress.org/support/users/hablasconalberto/), * Thank you for reaching out. Could you please provide the following for each of the websites? The one with the plugin working and the one where it is not? To help us with our investigation could you please provide us with the following: 1. Shortcode and a URL showing the WordPress Download Monitor working successfully 2. Shortcode and a URL showing the Contact Form 7 working successfully 3. Shortcode and a URL showing the Email Before Download failing * Thread Starter [hablasconalberto](https://wordpress.org/support/users/hablasconalberto/) * (@hablasconalberto) * [4 years, 2 months ago](https://wordpress.org/support/topic/multisite-645/#post-15487862) * Hi: * Website works perfectly: [https://legardon.net/recursos/](https://legardon.net/recursos/) 1. WordPress Download Monitor [https://legardon.net/download/3806/](https://legardon.net/download/3806/)[ download id=”3806″] * 2. Contact Form 7 [contact-form-7 id=”3805″ title=”Formulario descargas Derecho de imagen”] [https://legardon.net/recursos/](https://legardon.net/recursos/) * Website doesn’t work: [https://eus.legardon.net/baliabideak/](https://eus.legardon.net/baliabideak/) 1- WordPress Download Monitor [https://eus.legardon.net/download/1000/](https://eus.legardon.net/download/1000/)[ download id=”1000″] * 2.- Contact Form 7 [https://eus.legardon.net/baliabideak/](https://eus.legardon.net/baliabideak/)[ contact-form-7 id=”970″ title=”Formulario para descargas”] * 3.- This is the link when I click in the link of email: [https://www.google.com/url?q=http://?uid%3D&source=gmail&ust=1648131503932000&usg=AOvVaw2usAX0cPDQpjNGFQVcY22u](https://www.google.com/url?q=http://?uid%3D&source=gmail&ust=1648131503932000&usg=AOvVaw2usAX0cPDQpjNGFQVcY22u) * Thank you. Alberto. * Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/) * (@mandsconsulting) * [4 years, 2 months ago](https://wordpress.org/support/topic/multisite-645/#post-15488073) * Hi [@hablasconalberto](https://wordpress.org/support/users/hablasconalberto/), * It appears you provided the URL to the final download link and not the page before where you selected the link to download. Could you please include that? Also if you could provide us with the shortcode and URL of the page that contains the Email Before Download Monitor plugin failing. * Thread Starter [hablasconalberto](https://wordpress.org/support/users/hablasconalberto/) * (@hablasconalberto) * [4 years, 2 months ago](https://wordpress.org/support/topic/multisite-645/#post-15488099) * Hi: * [https://eus.legardon.net/baliabideak/](https://eus.legardon.net/baliabideak/) [ email-download download_id=”1000″ contact_form_id=”970″] [https://eus.legardon.net/download/1000/](https://eus.legardon.net/download/1000/)[ download id=”1000″] * Thanks. * Plugin Author [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/) * (@mandsconsulting) * [4 years, 2 months ago](https://wordpress.org/support/topic/multisite-645/#post-15489114) * Hi [@hablasconalberto](https://wordpress.org/support/users/hablasconalberto/), * Thank you for providing all of this information. After troubleshooting it appears the issue resides within the WordPress site being a multisite. Unfortunately, the plugin was not designed with the multisite option in mind. Unfortunately, we are unable to further assist. The only thing left we can do is suggest to try installing plugins separately on each subdomain. We plan on including in a feature update multisite support, and we will reach out once that is available. - This reply was modified 4 years, 2 months ago by [mandsconsulting](https://wordpress.org/support/users/mandsconsulting/). * Thread Starter [hablasconalberto](https://wordpress.org/support/users/hablasconalberto/) * (@hablasconalberto) * [4 years, 2 months ago](https://wordpress.org/support/topic/multisite-645/#post-15490266) * Ok, thank you very much. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Multisite’ is closed to new replies. * ![](https://ps.w.org/email-before-download/assets/icon-256x256.jpg?rev=1813522) * [Email Before Download](https://wordpress.org/plugins/email-before-download/) * [Frequently Asked Questions](https://wordpress.org/plugins/email-before-download/#faq) * [Support Threads](https://wordpress.org/support/plugin/email-before-download/) * [Active Topics](https://wordpress.org/support/plugin/email-before-download/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/email-before-download/unresolved/) * [Reviews](https://wordpress.org/support/plugin/email-before-download/reviews/) * 6 replies * 2 participants * Last reply from: [hablasconalberto](https://wordpress.org/support/users/hablasconalberto/) * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/multisite-645/#post-15490266) * Status: resolved