Title: Multisite capabilites
Last modified: February 27, 2023

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# Multisite capabilites

 *  Resolved [Shane](https://wordpress.org/support/users/shanemarsh28/)
 * (@shanemarsh28)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/multisite-capabilites/)
 * The if statement within src/TidioLiveChat.php line 42 prevents the plugin from
   operating if the user does not have the capability to install plugins (which 
   is common on our multisite install), despite being able to manage_options as 
   set within src/Admin/AdminDashboard.php line 48. In our use case it restricts
   the use of your plugin to super admins only.
 * The if statement is redundant as manage_options should be sufficient.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [kamiltidio](https://wordpress.org/support/users/kamiltidio/)
 * (@kamiltidio)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/multisite-capabilites/#post-16513732)
 * Hi there!
 * My name is Kamil, I’m from the Tidio technical support, and I’ll gladly help 
   you with your inquiry 🙂
 * I had to push the question to our integrations team – I’ll keep you posted on
   the case.
 * I appreciate your patience!
 *  Plugin Support [kamiltidio](https://wordpress.org/support/users/kamiltidio/)
 * (@kamiltidio)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/multisite-capabilites/#post-16518535)
 * Hey there, I have an update from our Integrations Team.
 * There is no consistency in the code regarding required permissions. In `src/TidioLiveChat.
   php` we require `activate_plugins` capability, and in `src/Admin/AdminDashboard.
   php` the `manage_options`.
 * We discussed it with the team and decided to stay with `activate_plugins` permission.
   That means only the admin can manage the Tidio plugin.
 * We’ll make it consitent to `activate_plugins` permission in the next release.
 * As for your case – could you please tell us why it restricts the use of your 
   plugin to super admins only?
 * Thank you in advance.
 *  Thread Starter [Shane](https://wordpress.org/support/users/shanemarsh28/)
 * (@shanemarsh28)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/multisite-capabilites/#post-16518648)
 * Hi, thanks for looking into this.
 * All our client sites are in a large WP installation where on the Network Settings
   page (usually: /wp-admin/network/settings.php) we have “Enable administration
   menus” -> Plugins disabled. This means the ability to install plugins is restricted
   to the Multisite Super Admins and that works well for us because it allows our
   technical team to check what’s being installed so that we don’t have any inadvertent
   security issues. Sadly in this case, within a Multisite install, activate_plugins
   takes president over Administrator which ultimately means our client, who has
   Administrator access to their individual blog does not have high enough capabilities
   to open or interact with your plugin – whatsoever.
 * In our experience there is no benefit to restricting total access to a plugin
   to only those who are able to install plugins – WordPress prevents unauthorised
   installations naturally. I’ve found developers will usually restrict access to
   settings pages and notifications to those with **manage_options** which is roughly
   what I suggested and would ultimately be what would happen if you removed the
   unnecessary (in my view), **activate_plugins** restriction.
 * If this requirement must stay, could you make an allowance for Multisite because
   out of the 170+ plugins we have installed, yours will be the only one to restrict
   access in this way?
 * Hope this makes more sense and you are able to reconsider your decision.
 * Shane 🙂
 *  [Ty](https://wordpress.org/support/users/tyranthacker/)
 * (@tyranthacker)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/multisite-capabilites/#post-16663528)
 * This was marked resolved? Is this true?
 * I noticed today that Tidio now says Network Only when on a sub-site… So does 
   this mean the plugin can only be network activated?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Multisite capabilites’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [Ty](https://wordpress.org/support/users/tyranthacker/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/multisite-capabilites/#post-16663528)
 * Status: resolved