Title: multisite, image upload doesn't work
Last modified: August 21, 2016

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# multisite, image upload doesn't work

 *  Resolved [bhandtc](https://wordpress.org/support/users/bhandtc/)
 * (@bhandtc)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/multisite-image-upload-doesnt-work/)
 * I am a superadmin for a multisite installation.
 * Some sites can upload images okay, others can create a gallery but cannot upload
   any images to it.
 * I am an administrator on all the sites. they use the same theme and have the 
   same plugins installed.
 * WP version and plugins all up to date.
 * Default path used for image upload.
 * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/multisite-image-upload-doesnt-work/#post-5023063)
 * [@bhandtc](https://wordpress.org/support/users/bhandtc/) – Are you seeing any
   error messages? Are the site that are not able to upload “old” or “new” … or 
   both?
 * Have you tried checking for conflicts with other plugins?
 * – Cais.
 *  Thread Starter [bhandtc](https://wordpress.org/support/users/bhandtc/)
 * (@bhandtc)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/multisite-image-upload-doesnt-work/#post-5023070)
 * I do not see any error messages myself. The admin for that site says she sees
   the message “http error” when she tries to upload. However all I see is a small
   yellow triangle with an exclamation mark in it. I get a popup message that says“
   Upload complete. 0 images were uploaded” I can create a gallery for it using 
   the manage gallery tab.
 * Using FileZilla I can detect that a gallery folder was created in the appropriate
   spot but it is empty.
 * This particular site was created on on 6/24/2013. NextGen Gallery would have 
   been network-enabled for it at the time of creation. However the admin for that
   site never tried to use the Gallery plugin until 2 days ago. She does use the
   regular Media built-in to store individual photos.
 * There are 43 sites in this installation. The first one was created in 2010 and
   used NextGen Gallery from the start. I have started testing all the sites to 
   see if Gallery works. So far I have found only one other site that does not work.
   Interestingly it was also created on the exact same day – 6/24/2013. The admin
   for that site has also never tried to create a Next Gen Gallery. This is not 
   unusual as many of the admins on these sites do not use all the capabilities 
   of the sites.
 * I have not tried disabling the plugins, as they are network-enabled and if I 
   disable them I will get telephone calls from admins of the sites.
 *  Thread Starter [bhandtc](https://wordpress.org/support/users/bhandtc/)
 * (@bhandtc)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/multisite-image-upload-doesnt-work/#post-5023074)
 * I also found this error –
 * POST [http://npsot.org/wp/kerrville/index.php/photocrati_ajax?action=upload_image&gallery_id=2&gallery_name=](http://npsot.org/wp/kerrville/index.php/photocrati_ajax?action=upload_image&gallery_id=2&gallery_name=)
   404 (Not Found) plupload.full.min.js?ver=3.9.1:14
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/multisite-image-upload-doesnt-work/#post-5023076)
 * [@bhandtc](https://wordpress.org/support/users/bhandtc/) – That error message
   would be sensible since `photocrati_ajax` is not supposed to be called from the
   root.
 * Have you looked at the Permalinks Structures for those sites? Perhaps try something
   like “Post name” or “Month name” if you are using the “Default” … otherwise, 
   try the “Default”
 * – Cais.
 *  Thread Starter [bhandtc](https://wordpress.org/support/users/bhandtc/)
 * (@bhandtc)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/multisite-image-upload-doesnt-work/#post-5023081)
 * Resolved!
    Changing the permalinks structure did the trick. Thanks, much
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/multisite-image-upload-doesnt-work/#post-5023082)
 * [@bhandtc](https://wordpress.org/support/users/bhandtc/) – Thank you very much
   for your patience and letting us know that it worked!
 * – Cais.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘multisite, image upload doesn't work’ is closed to new replies.

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## Tags

 * [multisite](https://wordpress.org/support/topic-tag/multisite/)

 * 6 replies
 * 2 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/multisite-image-upload-doesnt-work/#post-5023082)
 * Status: resolved