Title: Multisite login issue
Last modified: February 25, 2022

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# Multisite login issue

 *  [lwallace](https://wordpress.org/support/users/lwallace/)
 * (@lwallace)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/multisite-login-issue-3/)
 * Ok so now I have a whole new issue. I successfully (mostly) recovered my multisite
   installation. I had a lot of issues, with one being the media library is full
   of blank images. Featured images are not displaying, but many stories with embedded
   images within the post do work fine. An issue but I can deal with it (although
   with about 16000 posts it sucks).
 * But here is the puzzling issue right now.
 * I was able to login last night to the top level domain and the subdomains. But
   this morning (on a different desktop at a different location) I could not. So
   I opened a command line window, cd’d to var/www/html, and used the emergency.
   php script to change the password. It worked fine, recognized the username and
   changed the password. Once done I removed that script.
 * So I tried to log in and it failed. Here is the mystery: I CAN log into all the
   subdomains with the new password, but not the top level domain or access the 
   Network Admin panel.
 * Any ideas or solutions? Anyone ever experience this?
    -  This topic was modified 4 years, 3 months ago by [James Huff](https://wordpress.org/support/users/macmanx/).
      Reason: moved to Networking WordPress since this is a multisite question

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/multisite-login-issue-3/#post-15409254)
 * I would recommend changing the password of the superadmin via phpmyadmin. So 
   as described here: [https://wordpress.org/support/article/resetting-your-password/#through-phpmyadmin](https://wordpress.org/support/article/resetting-your-password/#through-phpmyadmin)–
   but make sure that you find the global wp_users table here and change the password
   there.
 *  Thread Starter [lwallace](https://wordpress.org/support/users/lwallace/)
 * (@lwallace)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/multisite-login-issue-3/#post-15409469)
 * The password is the same for main and sub domains. The problem is solvable if
   I disable multisite mode – I can then log into main domain and admin. If I enable
   multi I can log into the subdomains but not main/admin. The password is the same.
 * I can make the site work by using Categories instead of subdomains, but I lose
   the custom look of each sub. WP-CONFIG.PHP is properly defined as is .HTACCESS.
 * It’s just weird.
 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/multisite-login-issue-3/#post-15409511)
 * I suspect your user is not configured as a super admin. You have to define it
   separately. I found instructions on how to do this here: [https://drawne.com/add-super-admin-wordpress-network/](https://drawne.com/add-super-admin-wordpress-network/)(
   from heading “Using phpMyAdmin to add a Super Admin”).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Multisite login issue’ is closed to new replies.

## Tags

 * [login](https://wordpress.org/support/topic-tag/login/)

 * In: [Networking WordPress](https://wordpress.org/support/forum/multisite/)
 * 3 replies
 * 2 participants
 * Last reply from: [threadi](https://wordpress.org/support/users/threadi/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/multisite-login-issue-3/#post-15409511)
 * Status: not resolved

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