Title: Multisite network not working
Last modified: August 21, 2016

---

# Multisite network not working

 *  Resolved [Whitefoot1](https://wordpress.org/support/users/whitefoot1/)
 * (@whitefoot1)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/multisite-network-not-working/)
 * My multisite is not working. It comes up and appears to create new sites, however,
   when I go back to my FTP client, there is nothing in the folder in question and
   it gives me an error when I try to visit the subdomain. I can deliberately put
   an html index file in the folder and it works, so I know it’s not the site. When
   I bring up my network panel it comes up and allows me to visit my primary domain,
   not subdomains in the network.
 * My .htaccess file looks like this:
 *     ```
       # BEGIN WordPress
       <IfModule mod_rewrite.c>
       RewriteEngine On
       RewriteBase /
       RewriteRule ^index\.php$ - [L]
   
       # uploaded files
       RewriteRule ^([_0-9a-zA-Z-]+/)?files/(.+) wp-includes/ms-files.php?file=$2 [L]
   
       # add a trailing slash to /wp-admin
       RewriteRule ^wp-admin$ wp-admin/ [R=301,L]
   
       RewriteCond %{REQUEST_FILENAME} -f [OR]
       RewriteCond %{REQUEST_FILENAME} -d
       RewriteRule ^ - [L]
       RewriteRule ^(wp-(content|admin|includes).*) $1 [L]
       RewriteRule ^(.*\.php)$ $1 [L]
       RewriteRule . index.php [L]
   
       </IfModule>
   
       # END WordPress
   
       # BEGIN wtwp_cache
       <IfModule mod_mime.c>
   
       	# Text
       	AddType text/css .css
       	AddType application/x-javascript .js
       	AddType text/html .html .htm
       	AddType text/richtext .rtf .rtx
       	AddType text/plain .txt
       	AddType text/xml .xml
   
       	# Image
       	AddType image/gif .gif
       	AddType image/x-icon .ico
       	AddType image/jpeg .jpg .jpeg .jpe
       	AddType image/png .png
       	AddType image/svg+xml .svg .svgz
   
       	# Video
       	AddType video/asf .asf .asx .wax .wmv .wmx
       	AddType video/avi .avi
       	AddType video/quicktime .mov .qt
       	AddType video/mp4 .mp4 .m4v
       	AddType video/mpeg .mpeg .mpg .mpe
   
       	# PDF
       	AddType application/pdf .pdf
   
       	# Flash
       	AddType application/x-shockwave-flash .swf
   
       	# Font
       	AddType application/x-font-ttf .ttf .ttc
       	AddType application/vnd.ms-fontobject .eot
       	AddType application/x-font-otf .otf
   
       	# Audio
       	AddType audio/mpeg .mp3 .m4a
       	AddType audio/ogg .ogg
       	AddType audio/wav .wav
       	AddType audio/wma .wma
   
       	# Zip/Tar
       	AddType application/x-tar .tar
       	AddType application/x-gzip .gz .gzip
       	AddType application/zip .zip
       </IfModule>
   
       <IfModule mod_expires.c>
       	ExpiresActive On
   
       	# Text
       	ExpiresByType text/css A31536000
       	ExpiresByType application/x-javascript A31536000
       	ExpiresByType text/html A3600
       	ExpiresByType text/richtext A3600
       	ExpiresByType text/plain A3600
       	ExpiresByType text/xml A3600
   
       	# Image
       	ExpiresByType image/gif A31536000
       	ExpiresByType image/x-icon A31536000
       	ExpiresByType image/jpeg A31536000
       	ExpiresByType image/png A31536000
       	ExpiresByType image/svg+xml A31536000
   
       	# Video
       	ExpiresByType video/asf A31536000
       	ExpiresByType video/avi A31536000
       	ExpiresByType video/quicktime A31536000
       	ExpiresByType video/mp4 A31536000
       	ExpiresByType video/mpeg A31536000
   
       	# PDF
       	ExpiresByType application/pdf A31536000
   
       	# Flash
       	ExpiresByType application/x-shockwave-flash A31536000
   
       	# Font
       	ExpiresByType application/x-font-ttf A31536000
       	ExpiresByType application/vnd.ms-fontobject A31536000
       	ExpiresByType application/x-font-otf A31536000
   
       	# Audio
       	ExpiresByType audio/mpeg A31536000
       	ExpiresByType audio/ogg A31536000
       	ExpiresByType audio/wav A31536000
       	ExpiresByType audio/wma A31536000
   
       	# Zip/Tar
       	ExpiresByType application/x-tar A31536000
       	ExpiresByType application/x-gzip A31536000
       	ExpiresByType application/zip A31536000
       </IfModule>
       <FilesMatch "\.(?i:css|js|htm|html|rtf|rtx|txt|xml|gif|ico|jpg|jpeg|jpe|png|svg|svgz|asf|asx|wax|wmv|wmx|avi|mov|qt|mp4|m4v|mpeg|mpg|mpe|pdf|swf|ttf|ttc|eot|otf|mp3|m4a|ogg|wav|wma|tar|gz|gzip|zip)$">
       	<IfModule mod_headers.c>
       		Header set Pragma "public"
       		Header append Cache-Control "public, must-revalidate, proxy-revalidate"
       		Header unset ETag
       	</IfModule>
       </FilesMatch>
       <FilesMatch "\.(?i:css|js|gif|ico|jpg|jpeg|jpe|png|pdf|swf|ttf|ttc|eot|otf)$">
           <IfModule mod_headers.c>
       		Header unset Set-Cookie
       	</IfModule>
       </FilesMatch>
       # END wtwp_cache
   
       # BEGIN wtwp_security
       <IfModule mod_rewrite.c>
       	RewriteEngine On
       	RewriteBase /
       	RewriteRule ^wp-admin/includes/ - [F,L]
       	RewriteRule !^wp-includes/ - [S=3]
       	RewriteRule ^wp-includes/[^/]+\.php$ - [F,L]
       	RewriteRule ^wp-includes/js/tinymce/langs/.+\.php - [F,L]
       	RewriteRule ^wp-includes/theme-compat/ - [F,L]
       </IfModule>
       <Files "wp-config.php">
       	Order allow,deny
       	Deny from all
       </Files>
       Options -Indexes
       # END wtwp_security
       ```
   

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [13 years, 1 month ago](https://wordpress.org/support/topic/multisite-network-not-working/#post-3712834)
 * Three things here.
 * 1) Your .htaccess
 * You should have WordPress on the bottom, so it should look like this:
 *     ```
       # BEGIN wtwp_cache
       <IfModule mod_mime.c>
   
       	# Text
       	AddType text/css .css
       	AddType application/x-javascript .js
       	AddType text/html .html .htm
       	AddType text/richtext .rtf .rtx
       	AddType text/plain .txt
       	AddType text/xml .xml
   
       	# Image
       	AddType image/gif .gif
       	AddType image/x-icon .ico
       	AddType image/jpeg .jpg .jpeg .jpe
       	AddType image/png .png
       	AddType image/svg+xml .svg .svgz
   
       	# Video
       	AddType video/asf .asf .asx .wax .wmv .wmx
       	AddType video/avi .avi
       	AddType video/quicktime .mov .qt
       	AddType video/mp4 .mp4 .m4v
       	AddType video/mpeg .mpeg .mpg .mpe
   
       	# PDF
       	AddType application/pdf .pdf
   
       	# Flash
       	AddType application/x-shockwave-flash .swf
   
       	# Font
       	AddType application/x-font-ttf .ttf .ttc
       	AddType application/vnd.ms-fontobject .eot
       	AddType application/x-font-otf .otf
   
       	# Audio
       	AddType audio/mpeg .mp3 .m4a
       	AddType audio/ogg .ogg
       	AddType audio/wav .wav
       	AddType audio/wma .wma
   
       	# Zip/Tar
       	AddType application/x-tar .tar
       	AddType application/x-gzip .gz .gzip
       	AddType application/zip .zip
       </IfModule>
   
       <IfModule mod_expires.c>
       	ExpiresActive On
   
       	# Text
       	ExpiresByType text/css A31536000
       	ExpiresByType application/x-javascript A31536000
       	ExpiresByType text/html A3600
       	ExpiresByType text/richtext A3600
       	ExpiresByType text/plain A3600
       	ExpiresByType text/xml A3600
   
       	# Image
       	ExpiresByType image/gif A31536000
       	ExpiresByType image/x-icon A31536000
       	ExpiresByType image/jpeg A31536000
       	ExpiresByType image/png A31536000
       	ExpiresByType image/svg+xml A31536000
   
       	# Video
       	ExpiresByType video/asf A31536000
       	ExpiresByType video/avi A31536000
       	ExpiresByType video/quicktime A31536000
       	ExpiresByType video/mp4 A31536000
       	ExpiresByType video/mpeg A31536000
   
       	# PDF
       	ExpiresByType application/pdf A31536000
   
       	# Flash
       	ExpiresByType application/x-shockwave-flash A31536000
   
       	# Font
       	ExpiresByType application/x-font-ttf A31536000
       	ExpiresByType application/vnd.ms-fontobject A31536000
       	ExpiresByType application/x-font-otf A31536000
   
       	# Audio
       	ExpiresByType audio/mpeg A31536000
       	ExpiresByType audio/ogg A31536000
       	ExpiresByType audio/wav A31536000
       	ExpiresByType audio/wma A31536000
   
       	# Zip/Tar
       	ExpiresByType application/x-tar A31536000
       	ExpiresByType application/x-gzip A31536000
       	ExpiresByType application/zip A31536000
       </IfModule>
       <FilesMatch "\.(?i:css|js|htm|html|rtf|rtx|txt|xml|gif|ico|jpg|jpeg|jpe|png|svg|svgz|asf|asx|wax|wmv|wmx|avi|mov|qt|mp4|m4v|mpeg|mpg|mpe|pdf|swf|ttf|ttc|eot|otf|mp3|m4a|ogg|wav|wma|tar|gz|gzip|zip)$">
       	<IfModule mod_headers.c>
       		Header set Pragma "public"
       		Header append Cache-Control "public, must-revalidate, proxy-revalidate"
       		Header unset ETag
       	</IfModule>
       </FilesMatch>
       <FilesMatch "\.(?i:css|js|gif|ico|jpg|jpeg|jpe|png|pdf|swf|ttf|ttc|eot|otf)$">
           <IfModule mod_headers.c>
       		Header unset Set-Cookie
       	</IfModule>
       </FilesMatch>
       # END wtwp_cache
   
       # BEGIN wtwp_security
       <IfModule mod_rewrite.c>
       	RewriteEngine On
       	RewriteBase /
       	RewriteRule ^wp-admin/includes/ - [F,L]
       	RewriteRule !^wp-includes/ - [S=3]
       	RewriteRule ^wp-includes/[^/]+\.php$ - [F,L]
       	RewriteRule ^wp-includes/js/tinymce/langs/.+\.php - [F,L]
       	RewriteRule ^wp-includes/theme-compat/ - [F,L]
       </IfModule>
       <Files "wp-config.php">
       	Order allow,deny
       	Deny from all
       </Files>
       Options -Indexes
       # END wtwp_security
   
       # BEGIN WordPress
       <IfModule mod_rewrite.c>
       RewriteEngine On
       RewriteBase /
       RewriteRule ^index\.php$ - [L]
   
       # uploaded files
       RewriteRule ^([_0-9a-zA-Z-]+/)?files/(.+) wp-includes/ms-files.php?file=$2 [L]
   
       # add a trailing slash to /wp-admin
       RewriteRule ^wp-admin$ wp-admin/ [R=301,L]
   
       RewriteCond %{REQUEST_FILENAME} -f [OR]
       RewriteCond %{REQUEST_FILENAME} -d
       RewriteRule ^ - [L]
       RewriteRule ^(wp-(content|admin|includes).*) $1 [L]
       RewriteRule ^(.*\.php)$ $1 [L]
       RewriteRule . index.php [L]
   
       </IfModule>
   
       # END WordPress
       ```
   
 * 2) The ‘missing’ folders:
 * > however, when I go back to my FTP client, there is nothing in the folder in
   > question
 * The folders are virtual, and if you have them, then you should delete them. 🙂
   It’s just like how you don’t have actual pages for your blog posts. The whole
   thing is virtual 🙂
 * 3) So why aren’t the subdomains working?
 * > it gives me an error when I try to visit the subdomain
 * What’s the error?
 * How did you setup your subdomains on your webhost?
 *  Thread Starter [Whitefoot1](https://wordpress.org/support/users/whitefoot1/)
 * (@whitefoot1)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/multisite-network-not-working/#post-3712952)
 * Ok, thanks for the help on this. According to Godaddy, their hosted accounts 
   are not fully compatible with WordPress Multisite. They tell me that I have to
   go in and setup the subdomains first i.e. automotive.filebooks.com etc. , then,
   go over to WordPress and create the subdomains there and they should work, however,
   they’re not working, so I’m guessing that they are giving me bad info.
    My wp-
   config was the only other file I had to edit in order to upgrade to WordPress
   Multisite. I’m not sure if I have everything I need in it, so I’m attaching it
   as well. The part I had to edit was where it allows MULTISITE to be true. Do 
   I need a new wp-config for each new subdomain? I wouldn’t think so since it’s
   all virtual as you mentioned.
 * _[Complete wp-config.php file removed. Never, EVER, post your database access
   details on a public forum!]_
 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [13 years, 1 month ago](https://wordpress.org/support/topic/multisite-network-not-working/#post-3712953)
 * > According to Godaddy, their hosted accounts are not fully compatible with WordPress
   > Multisite.
 * That’s not what they meant.
 * [http://support.godaddy.com/help/article/6143/enabling-wordpress-multisites](http://support.godaddy.com/help/article/6143/enabling-wordpress-multisites)
 * > NOTE: You cannot use the WordPress Subdomains option with our shared hosting
   > if you are planning on using wildcard subdomains.
 * Which is inaccurate. They mean they don’t support _wildcard subdomains_, not 
   that they don’t support using Subdomains. You will have to manually create each
   Subdomain one at a time, and point it to where filebooks.com is installed.
 * How do you do that? Read this: [http://support.godaddy.com/help/article/4652/managing-your-hosting-account-subdomains](http://support.godaddy.com/help/article/4652/managing-your-hosting-account-subdomains)
 * This part is what you need to pay attention to:
 * > Select whether the subdomain content will reside in a folder of the same name
   > or a new or existing folder.
 * You want it to reside in the same folder that filebooks.com is in.
 * More I cannot say, as I neither use nor work for them.
 *  Thread Starter [Whitefoot1](https://wordpress.org/support/users/whitefoot1/)
 * (@whitefoot1)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/multisite-network-not-working/#post-3712980)
 * Thanks again for your expertise. Also, thanks for pointing out the security issue
   regarding my config file and it’s subsequent removal.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Multisite network not working’ is closed to new replies.

## Tags

 * [multisite](https://wordpress.org/support/topic-tag/multisite/)
 * [network](https://wordpress.org/support/topic-tag/network/)
 * [wordpress-mu](https://wordpress.org/support/topic-tag/wordpress-mu/)

 * In: [Networking WordPress](https://wordpress.org/support/forum/multisite/)
 * 4 replies
 * 2 participants
 * Last reply from: [Whitefoot1](https://wordpress.org/support/users/whitefoot1/)
 * Last activity: [13 years, 1 month ago](https://wordpress.org/support/topic/multisite-network-not-working/#post-3712980)
 * Status: resolved

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