Title: Multisite problem with icons
Last modified: February 13, 2019

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# Multisite problem with icons

 *  Resolved [Deleyna](https://wordpress.org/support/users/deleyna/)
 * (@deleyna)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/multisite-problem-with-icons/)
 * I run a small multisite network and have installed Smart Slider 3 on it. I use
   Smart Slider on the same hosting company’s servers with no problems on individual
   sites.
 * On the network, however, the icons do not show. I have read your help and added
   those lines to the .htaccess file, however that did not fix it. When I look at
   the javascript error, I’m seeing something:
 * Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote
   resource at [https://networkdomain.com/subsite/wp-content/plugins/smart-slider-3/nextend/media/fonts/Nextend.ttf?z9yovy](https://networkdomain.com/subsite/wp-content/plugins/smart-slider-3/nextend/media/fonts/Nextend.ttf?z9yovy).(
   Reason: CORS header ‘Access-Control-Allow-Origin’ missing).
 * (domain names changed for privacy)
 * The site is set up with the individual sites as folders. However, those folders
   don’t actually exist physically. I’m certain this is the problem, but I’m not
   clear on how to fix it.
 * Has this happened on any other multisite installs?
 * Again: I don’t think it is the hosting company’s issue, because this works fine
   on non-multisite installs.
 * I’ve already added likes to the htaccess…but I’m wondering if maybe I need some
   redirect for the subsites?
 * The error is referencing a folder that does not exist.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Laszlo](https://wordpress.org/support/users/laszloszalvak/)
 * (@laszloszalvak)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/multisite-problem-with-icons/#post-11202849)
 * Hi [@deleyna](https://wordpress.org/support/users/deleyna/)
 * First, you should try opening the links of the fonts directly.
    Since if you 
   have access to them, you should be able to download them.
 * Without checking your site, I can not tell anything concrete but the problem 
   can be related to a restriction as well, meaning that you probably don’t have
   enough permission to access the fonts.
 * Anyway please open a support ticket at:
    [https://smartslider3.com/contact-us/support/](https://smartslider3.com/contact-us/support/)
   refer to this topic and please also include the url of the site where the problem
   occurs.
 * Best regards,
    Laszlo.
 *  Thread Starter [Deleyna](https://wordpress.org/support/users/deleyna/)
 * (@deleyna)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/multisite-problem-with-icons/#post-11203829)
 * Actually…I’m not sure what y’all did, but it is fixed now. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Multisite problem with icons’ is closed to new replies.

 * ![](https://ps.w.org/smart-slider-3/assets/icon.svg?rev=2307688)
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 * 2 replies
 * 2 participants
 * Last reply from: [Deleyna](https://wordpress.org/support/users/deleyna/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/multisite-problem-with-icons/#post-11203829)
 * Status: resolved