Title: Multisite Support Question
Last modified: August 24, 2024

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# Multisite Support Question

 *  Resolved [d](https://wordpress.org/support/users/damhnait/)
 * (@damhnait)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/multisite-support-question/)
 * Hello,
   This would be a pre-sales question as we are considering purchasing your
   pro version. We are aware we need the pro version for multisite support. But 
   we had a question before purchasing. Is it possible with your plugin to clone
   one subdirectory child site and install it on another subdirectory child site
   within the same Multisite? I sent two enquires with this question to your contact
   us form on your website but never received a reply which worried us. Prompt support
   is very important with a plugin. If we could receive a response that would be
   very helpful.
 * Regards

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [tonyrobins](https://wordpress.org/support/users/tonyrobins/)
 * (@tonyrobins)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/multisite-support-question/#post-17973327)
 * Hello,
 * Thanks for reaching out to WPvivid.
 * We are not permitted to support pro version questions in this forum.
 * > I sent two enquires with this question to your contact us form on your website
 * Did you contact us with the name ‘Dimitrios Pappas’? If so, we’ve actually replied
   twice to your messages, it is recommended that you check your Spam folder, and
   make sure the the email address you enter in the contact form is correct.
 * All the best,
 * WPvivid Support Team
 *  Thread Starter [d](https://wordpress.org/support/users/damhnait/)
 * (@damhnait)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/multisite-support-question/#post-17974363)
 * Hello,
 * No, I have no idea who ‘Dimitrios Pappas’ is. I just sent another message via
   the form [here](https://wpvivid.com/contact-us).
 * Regards
 *  Plugin Support [tonyrobins](https://wordpress.org/support/users/tonyrobins/)
 * (@tonyrobins)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/multisite-support-question/#post-17974398)
 * Hi [@damhnait](https://wordpress.org/support/users/damhnait/)
 * We’ve just replied to your message again. Please also see this [screenshot](https://snipboard.io/YV9y2d.jpg)
   of history of our reply.
 * It is recommended that you check your Spam folder, also make sure the our email
   address is not being blocked by your email server.
 * All the best,
 * WPvivid Support Team
 *  Thread Starter [d](https://wordpress.org/support/users/damhnait/)
 * (@damhnait)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/multisite-support-question/#post-17974404)
 * Hello,
 * I have just received your message. I did check spam but nothing there. Strange
   that. I replied to your email.
 * Regards
    -  This reply was modified 1 year, 9 months ago by [d](https://wordpress.org/support/users/damhnait/).
 *  Plugin Support [tonyrobins](https://wordpress.org/support/users/tonyrobins/)
 * (@tonyrobins)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/multisite-support-question/#post-17974498)
 * Sure.
 * All the best,
 * WPvivid Support Team

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Multisite Support Question’ is closed to new replies.

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## Tags

 * [multisite support](https://wordpress.org/support/topic-tag/multisite-support/)

 * 5 replies
 * 2 participants
 * Last reply from: [tonyrobins](https://wordpress.org/support/users/tonyrobins/)
 * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/multisite-support-question/#post-17974498)
 * Status: resolved