Title: MWS Key error Last modified: August 23, 2021 --- # MWS Key error * Resolved [Ahnaf007](https://wordpress.org/support/users/wp_shibly/) * (@wp_shibly) * [4 years, 9 months ago](https://wordpress.org/support/topic/mws-key-error/) * Hi, I’m stuck. I can’t connect my AmazonPay merchant account, I get this error when I fill in the keys: * Error: MWS keys you provided are not valid. Please double-check that you entered them correctly and try again. * I’ve even manually entered the keys from Seller Central -> MWS Access Key but plugin still throwing same error message and Amazon pay is not working. Please help. * Thank you so much. Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Support [Christian](https://wordpress.org/support/users/christian1983/) * (@christian1983) * [4 years, 9 months ago](https://wordpress.org/support/topic/mws-key-error/#post-14799930) * Hey [@wp_shibly](https://wordpress.org/support/users/wp_shibly/) * Hope you are doing well! * Which version of plugin are you using? * try to check: [https://www.notion.so/saucal/Setting-up-Amazon-Pay-plugin-V2-433010b19b6b48dba43947caa4113d18](https://www.notion.so/saucal/Setting-up-Amazon-Pay-plugin-V2-433010b19b6b48dba43947caa4113d18) * Let us know. Best, Christian * Thread Starter [Ahnaf007](https://wordpress.org/support/users/wp_shibly/) * (@wp_shibly) * [4 years, 9 months ago](https://wordpress.org/support/topic/mws-key-error/#post-14799949) * Thank you for your response. I already folowed that link and setup accordingly. But it gives me MWS keys error everytime. I’m using 1.12.2 this version. * When I hit save change button it always gives me the following error. * [https://paste.pics/18edd2c3368dc8ef566bb826b77c849f](https://paste.pics/18edd2c3368dc8ef566bb826b77c849f) * Thanks. * Plugin Support [Christian](https://wordpress.org/support/users/christian1983/) * (@christian1983) * [4 years, 9 months ago](https://wordpress.org/support/topic/mws-key-error/#post-14799975) * Hey [@wp_shibly](https://wordpress.org/support/users/wp_shibly/), * Then try to check this link for V1: [https://www.notion.so/saucal/Setting-up-Amazon-Pay-plugin-V1-bc489eaeeadd425c9d4453c764d83cbe](https://www.notion.so/saucal/Setting-up-Amazon-Pay-plugin-V1-bc489eaeeadd425c9d4453c764d83cbe) * The message is because your keys are corrupted or wrong. * After solving that issue, I recommend you to update the plugin to V2. * Best, Christian * Thread Starter [Ahnaf007](https://wordpress.org/support/users/wp_shibly/) * (@wp_shibly) * [4 years, 9 months ago](https://wordpress.org/support/topic/mws-key-error/#post-14799986) * Thank you very much. Let me try that later tomorrow and I will come back to you. Best, * Thread Starter [Ahnaf007](https://wordpress.org/support/users/wp_shibly/) * (@wp_shibly) * [4 years, 9 months ago](https://wordpress.org/support/topic/mws-key-error/#post-14803081) * I followed the link [https://www.notion.so/saucal/Setting-up-Amazon-Pay-plugin-V1-bc489eaeeadd425c9d4453c764d83cbe](https://www.notion.so/saucal/Setting-up-Amazon-Pay-plugin-V1-bc489eaeeadd425c9d4453c764d83cbe) to integrate v1 pay. But the plugin still shows the same error. It says “Error: MWS keys you provided are not valid. Please double-check that you entered them correctly and try again.” * Is there a way to debug why this is happening? * A lot of people are having issues with v2 pay which I can see in the recent support ticket. Please help me figure v1 pay for now. * Thanks * Plugin Support [Christian](https://wordpress.org/support/users/christian1983/) * (@christian1983) * [4 years, 9 months ago](https://wordpress.org/support/topic/mws-key-error/#post-14807548) * Hey [@wp_shibly](https://wordpress.org/support/users/wp_shibly/), * please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page. Please include a link to this forum thread, so that we can keep track of what’s already been done. We will be able to help you further there. * Best, Christian * Thread Starter [Ahnaf007](https://wordpress.org/support/users/wp_shibly/) * (@wp_shibly) * [4 years, 9 months ago](https://wordpress.org/support/topic/mws-key-error/#post-14808939) * Thank you for your response, Christian. Will do it and continue from there. Please keep this thread open until it resolves. * Thanks. * Plugin Support [Sol J. a11n](https://wordpress.org/support/users/solstudioim/) * (@solstudioim) * [4 years, 9 months ago](https://wordpress.org/support/topic/mws-key-error/#post-14818280) * Hi [@wp_shibly](https://wordpress.org/support/users/wp_shibly/) * > Thank you for your response, Christian. Will do it and continue from there. > Please keep this thread open until it resolves. * I see that you already opened a ticket with us, and we have responded to your ticket there. * So I’m going to mark this as resolved – as the discussion will continue from the ticket Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘MWS Key error’ is closed to new replies. * ![](https://ps.w.org/woocommerce-gateway-amazon-payments-advanced/assets/icon- 256x256.png?rev=3193173) * [Amazon Pay for WooCommerce](https://wordpress.org/plugins/woocommerce-gateway-amazon-payments-advanced/) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/reviews/) ## Tags * [amazon pay](https://wordpress.org/support/topic-tag/amazon-pay/) * 8 replies * 3 participants * Last reply from: [Sol J. a11n](https://wordpress.org/support/users/solstudioim/) * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/mws-key-error/#post-14818280) * Status: resolved