Title: MxChat Agent Deployment
Last modified: April 2, 2025

---

# MxChat Agent Deployment

 *  Resolved [nikkers](https://wordpress.org/support/users/nikkers/)
 * (@nikkers)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/mxchat-agent-deployment/)
 * MxChat Agent Deployment is not showing up in Transcripts even though reported
   as deployed. Have tested with:
    - Cloudflare off and on and all caches cleared
    - using shortcode [mxchat_chatbot floating=”yes”] in page
    - using Append to body
    - Require Email To Chat turned off
 *  -  This topic was modified 1 year, 1 month ago by [nikkers](https://wordpress.org/support/users/nikkers/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/mxchat-agent-deployment/#post-18395777)
 * Hi [@nikkers](https://wordpress.org/support/users/nikkers/) ,
 * I’ve reviewed the logs and made significant improvements to how our chatbot tester
   interacts with websites. However, I can now see that your site is specifically
   blocking our requests through Cloudflare’s bot protection.
 * The logs show our requests being met with Cloudflare’s “Just a moment…” challenge
   page, which is their automated bot detection system at work.
 * You mentioned previously disabling Cloudflare for testing. Has it been re-enabled
   since then? If so, could you please:
    1. Disable Cloudflare protection again
    2. Clear any caches
    3. Try the test one more time
 * The enhancements I’ve made should work much better with Cloudflare disabled, 
   as they now appear more like a regular browser session.
 * Thanks for your help!
 * Maxwell
 *  Thread Starter [nikkers](https://wordpress.org/support/users/nikkers/)
 * (@nikkers)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/mxchat-agent-deployment/#post-18396501)
 * Yes – it is Cloudflare blocking the AI testing bot. I turned off:
   Security > 
   Bot Fight Mode and Block AI Bots and the test showed in “Transcripts” – even 
   with the Cloudflare cache still turned on. So for testing the MxChat AI I now
   know to turn this feature off unless you have other recommendation.Great plugin
   and very fast helpful support thank you.
 *  Plugin Author [MxChat](https://wordpress.org/support/users/mxchat/)
 * (@mxchat)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/mxchat-agent-deployment/#post-18397396)
 * Glad to hear! Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘MxChat Agent Deployment’ is closed to new replies.

 * ![](https://ps.w.org/mxchat-basic/assets/icon-256x256.png?rev=3267273)
 * [MxChat - AI Chatbot & Content Generation for WordPress](https://wordpress.org/plugins/mxchat-basic/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mxchat-basic/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mxchat-basic/)
 * [Active Topics](https://wordpress.org/support/plugin/mxchat-basic/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mxchat-basic/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mxchat-basic/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [MxChat](https://wordpress.org/support/users/mxchat/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/mxchat-agent-deployment/#post-18397396)
 * Status: resolved