Title: Mxchat errors and issues
Last modified: December 8, 2025

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# Mxchat errors and issues

 *  Resolved [thetailoredhealth](https://wordpress.org/support/users/thetailoredhealth/)
 * (@thetailoredhealth)
 * [5 months, 2 weeks ago](https://wordpress.org/support/topic/mxchat-errors-and-issues/)
 * Hi Maxwell,
   Mxchat floating button position moved upwards. And please check error
   in attached.
 * ![](https://wordpress.org/eb4deee2-b410-4389-bd9b-794a8e96590c)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [thetailoredhealth](https://wordpress.org/support/users/thetailoredhealth/)
 * (@thetailoredhealth)
 * [5 months, 2 weeks ago](https://wordpress.org/support/topic/mxchat-errors-and-issues/#post-18746766)
 * here are the links for images, [https://ibb.co/C3qzTnSb](https://ibb.co/C3qzTnSb)
   [https://ibb.co/YBNDNPRH](https://ibb.co/YBNDNPRH)
 *  Plugin Support [m4xw3ll](https://wordpress.org/support/users/m4xw3ll/)
 * (@m4xw3ll)
 * [5 months, 2 weeks ago](https://wordpress.org/support/topic/mxchat-errors-and-issues/#post-18747364)
 * hi [@thetailoredhealth](https://wordpress.org/support/users/thetailoredhealth/),
 * The positioning issue is unrelated to the core plugin and was an add-on issue(
   theme customiser). I cant provide support for that here, but it has been fixed.
 * For the pinecone its hard to say right now. It looks like maybe an API key error
   and the other is just a stack trace debug log.
 * Are you using pinecone and if so are you experiencing issues?
 * Thanks,
 * Maxwell
 *  Thread Starter [thetailoredhealth](https://wordpress.org/support/users/thetailoredhealth/)
 * (@thetailoredhealth)
 * [5 months, 2 weeks ago](https://wordpress.org/support/topic/mxchat-errors-and-issues/#post-18747421)
 * [@m4xw3ll](https://wordpress.org/support/users/m4xw3ll/) thanks its resolved 
   now
 *  Thread Starter [thetailoredhealth](https://wordpress.org/support/users/thetailoredhealth/)
 * (@thetailoredhealth)
 * [5 months, 2 weeks ago](https://wordpress.org/support/topic/mxchat-errors-and-issues/#post-18748188)
 * [@m4xw3ll](https://wordpress.org/support/users/m4xw3ll/) yes we are using pinecone,
   not facing any issues, but we had to report you as it shows error. If you need
   anything from us to fix it, please let us know.

Viewing 4 replies - 1 through 4 (of 4 total)

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 * ![](https://ps.w.org/mxchat-basic/assets/icon-256x256.png?rev=3267273)
 * [MxChat - AI Chatbot & Content Generation for WordPress](https://wordpress.org/plugins/mxchat-basic/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mxchat-basic/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mxchat-basic/)
 * [Active Topics](https://wordpress.org/support/plugin/mxchat-basic/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mxchat-basic/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mxchat-basic/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [thetailoredhealth](https://wordpress.org/support/users/thetailoredhealth/)
 * Last activity: [5 months, 2 weeks ago](https://wordpress.org/support/topic/mxchat-errors-and-issues/#post-18748188)
 * Status: resolved