My stats haven’t transferred to my new host

  • Resolved booksbonesbuffy

    (@booksbonesbuffy)


    5 months, 4 weeks ago

    I recently moved my website https://booksbonesbuffy.com to a new server (the URL has not changed) and have had to reconnect Jetpack. However, I’m unsure what WordPress.com account I need to connect with in order to get my blog stats and website subscribers back. Can you help me figure out which of my WordPress accounts I need to select to ensure the old data gets properly synced back to booksbonesbuffy.com ?

    I am also unable to connect the Jetpack phone app to my new hosting site. I am getting my old hosting site, where I can see my old stats.

    I’m hoping these two issues are related.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 16 through 18 (of 18 total)
1 2
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    5 months ago

    Hi there, @nosegraze and @booksbonesbuffy,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

    Ashley

    (@nosegraze)

    5 months ago

    We ended up giving up, but you may close this and consider it resolved. Thanks anyway!

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    5 months ago

    Hi there, @nosegraze,

    That is very unfortunate to hear, we’re sorry you eventually gave up 🙁

    I am going to mark the thread as solved as per your request, but please don’t hesitate to contact us again should you change your mind! We would love to keep digging and have Jetpack working business as usual also on your site 🙂

    Best wishes!

Viewing 3 replies - 16 through 18 (of 18 total)
1 2

You must be logged in to reply to this topic.