Title: My stats haven&#8217;t transferred to my new host
Last modified: October 13, 2025

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# My stats haven’t transferred to my new host

 *  Resolved [booksbonesbuffy](https://wordpress.org/support/users/booksbonesbuffy/)
 * (@booksbonesbuffy)
 * [6 months ago](https://wordpress.org/support/topic/my-stats-havent-transferred-to-my-new-host/)
 * > > _I recently moved my website __[https://booksbonesbuffy.com](https://booksbonesbuffy.com/)
   > > __ to a new server (the URL has not changed) and have had to reconnect Jetpack.
   > > However, I’m unsure what _[_WordPress.com_](http://wordpress.com/)_ account
   > > I need to connect with in order to get my blog stats and website subscribers
   > > back. Can you help me figure out which of my WordPress accounts I need to
   > > select to ensure the old data gets properly synced back to _[_booksbonesbuffy.com_](http://booksbonesbuffy.com/)_?_
   > > I am also unable to connect the Jetpack phone app to my new hosting site.
   > > I am getting my old hosting site, where I can see my old stats.
   > > I’m hoping these two issues are related.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmy-stats-havent-transferred-to-my-new-host%2Fpage%2F2%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

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 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/my-stats-havent-transferred-to-my-new-host/page/2/#post-18707404)
 * Hi there, [@nosegraze](https://wordpress.org/support/users/nosegraze/) and [@booksbonesbuffy](https://wordpress.org/support/users/booksbonesbuffy/),
 * Do you have updates about that, do you still need help? We usually close inactive
   threads after one week of no movement, but we want to make sure we’re all set
   before marking it as solved. Thanks!
 *  [Ashley](https://wordpress.org/support/users/nosegraze/)
 * (@nosegraze)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/my-stats-havent-transferred-to-my-new-host/page/2/#post-18707598)
 * We ended up giving up, but you may close this and consider it resolved. Thanks
   anyway!
 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/my-stats-havent-transferred-to-my-new-host/page/2/#post-18707962)
 * Hi there, [@nosegraze](https://wordpress.org/support/users/nosegraze/),
 * That is very unfortunate to hear, we’re sorry you eventually gave up 🙁
 * I am going to mark the thread as solved as per your request, but please don’t
   hesitate to contact us again should you change your mind! We would love to keep
   digging and have Jetpack working business as usual also on your site 🙂
 * Best wishes!

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 * 18 replies
 * 9 participants
 * Last reply from: [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * Last activity: [5 months, 1 week ago](https://wordpress.org/support/topic/my-stats-havent-transferred-to-my-new-host/page/2/#post-18707962)
 * Status: resolved