Title: My users getting kicked out – https
Last modified: April 7, 2017

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# My users getting kicked out – https

 *  Resolved [donnacoxbaker](https://wordpress.org/support/users/donnacoxbaker/)
 * (@donnacoxbaker)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/my-users-getting-kicked-out-https/)
 * Using the Participants Database plugin, I’ve created an online directory at [http://beyondkin.gegbound.com/enslaved-populations-research-directory/](http://beyondkin.gegbound.com/enslaved-populations-research-directory/)
   that allows people to register the research they’re doing. They can enter multiple
   different projects. I had a field that let them add a link to their online research,
   but CleanTalk is rejecting any entry that has a link starting with https. Many
   of us use Ancestry.com to store our research, and the links start with https.
   How can I get CleanTalk to let these entries through?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/my-users-getting-kicked-out-https/#post-9008985)
 * Hello, [@donnacoxbaker](https://wordpress.org/support/users/donnacoxbaker/).
 * Thank you for your request.
 * Please, mark records in your Anti-Spam Log if our service made wrong decision:
   
   Your Anti-Spam Log [ [https://cleantalk.org/my/show_requests?int=week](https://cleantalk.org/my/show_requests?int=week)]—
   > there are buttons “Spam” and “Not Spam” under every record —> mark records 
   using these buttons.
 * For each mark you get 1 bonus day to your subscription and we update our database
   and get feedback for analysis.
 * We see that you marked them already. We will fix this issue.
 * Please, give us some time. We will contact you on the results.
 * Best regards.
 *  Plugin Author [Aleksei Znaev](https://wordpress.org/support/users/znaeff/)
 * (@znaeff)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/my-users-getting-kicked-out-https/#post-9013503)
 * Hello!
    We’ve solved that.
 * BTW your issue is related to our service, not to the plugin.
    Please open ticket
   on our tecinical support page: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 * And mark this as solved please.
 *  Plugin Author [Aleksei Znaev](https://wordpress.org/support/users/znaeff/)
 * (@znaeff)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/my-users-getting-kicked-out-https/#post-9017370)
 * Solved & colsed.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘My users getting kicked out – https’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [Aleksei Znaev](https://wordpress.org/support/users/znaeff/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/my-users-getting-kicked-out-https/#post-9017370)
 * Status: resolved