Title: mysqldump_fallback
Last modified: August 30, 2016

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# mysqldump_fallback

 *  Resolved [Ashley Graham](https://wordpress.org/support/users/xanthosltd/)
 * (@xanthosltd)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/mysqldump_fallback/)
 * Hi
 * After updating to the latest release backups are failing and are stuck on using“
   mysqldump_fallback” which are not completing at all.
 * All the blogs are hosted on a dedicated Windows 2008 R2 server and the backups
   were working perfectly before the latest update to the plugin.
 * Please help us solve this.
 * Thanks
    Ashley
 * [https://wordpress.org/plugins/backupwordpress/](https://wordpress.org/plugins/backupwordpress/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [Ashley Graham](https://wordpress.org/support/users/xanthosltd/)
 * (@xanthosltd)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/mysqldump_fallback/#post-6762324)
 * Also sometimes it indicates it has ran but no backup is taken.
 *  Plugin Contributor [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/)
 * (@katmoody)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/mysqldump_fallback/#post-6762364)
 * I just wanted you to know I put a note in for the other support folks to weigh
   in on this and will be back with some notes as soon as I have a chance to research
   it a bit more.
 * A question in the meantime:
    The last update went through last month for BWP –
   is this when you started experiencing problems? Or were the problems just in 
   the last day or two/more recently?
 * Thanks
    Kat
 *  Thread Starter [Ashley Graham](https://wordpress.org/support/users/xanthosltd/)
 * (@xanthosltd)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/mysqldump_fallback/#post-6762379)
 * Hi Kat
 * Wordfence only notified us last week that it needed updating so it was not updated
   as soon as the release was out.
 * We have around 7 blogs on the server, all setup the same. 5 of the blogs were
   updated last week and these were all failing to backup. 2 of the blogs were not
   updated and were backing up fine. As soon as I updated the 2 which were out of
   date today the backups fail on those too so I know it is something related to
   the last release.
 * Thanks
    Ashley
 *  Plugin Contributor [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/)
 * (@katmoody)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/mysqldump_fallback/#post-6762407)
 * Okay Ashley –
 * Okay so there was just a new update (3.3.3) that fixed a few things and added
   the MySQLdump fallback in the last couple days – I’m going to assume that’s the
   one you updated to?
 * I’m thinking we might need to take a closer look in order to troubleshoot this
   further – are you able to enable the support module on any of those sites? If
   so can you do that and send us a support request through that module? It will
   give us more information about your site and server set up and that will help
   us in troubleshooting.
 * We’ll leave this ticket open so we can update it, though.
 * Thanks
    Kat
 *  Thread Starter [Ashley Graham](https://wordpress.org/support/users/xanthosltd/)
 * (@xanthosltd)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/mysqldump_fallback/#post-6762468)
 * Thanks Kat
 * Yes it is 3.3.3.
 * I am not familiar with the support module, how do I do that?
 * Thanks
    Ashley
 *  Plugin Contributor [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/)
 * (@katmoody)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/mysqldump_fallback/#post-6762573)
 * Hey there –
 * Here are instructions for enabling support within the admin [https://bwp.hmn.md/support-center/enable-support/](https://bwp.hmn.md/support-center/enable-support/)…
   post back if you have trouble. Otherwise I’ll look for a ping from you over on
   that support side of things 😉
 * Kat
 *  Plugin Contributor [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/)
 * (@katmoody)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/mysqldump_fallback/#post-6762679)
 * If you are also having trouble, and you are on a Windows server, please follow
   the directions linked above to enable support. We have a beta version of the 
   plugin you can try.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘mysqldump_fallback’ is closed to new replies.

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 * 7 replies
 * 2 participants
 * Last reply from: [Katrina “Kat” Moody](https://wordpress.org/support/users/katmoody/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/mysqldump_fallback/#post-6762679)
 * Status: resolved