Title: name invalid
Last modified: September 7, 2019

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# name invalid

 *  Resolved [pepe058](https://wordpress.org/support/users/pepe058/)
 * (@pepe058)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/name-invalid/)
 * Hello,
 * When I try to place an order on my website and used a name and lastname as “Raúl
   Ñaupari”, I got the next message “Please, enter a name and last name valid”. 
   I think it’s for characters in spanish (accent and Ñ).
 * ¿How can fix this issue?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Yuki K a11n.](https://wordpress.org/support/users/yukikatayama/)
 * (@yukikatayama)
 * Automattic Happiness Engineer
 * [6 years, 8 months ago](https://wordpress.org/support/topic/name-invalid/#post-11969355)
 * Hi [@pepe058](https://wordpress.org/support/users/pepe058/),
 * Doing a test on my own test site, the name `Raúl Ñaupari` is accepted when checking
   out:
 * 
    Link to image: [https://cld.wthms.co/VGGTbB](https://cld.wthms.co/VGGTbB)
 * Let’s make sure this is not a theme or plugin conflict with WooCommerce, and 
   please make sure that all plugins are updated.
 * First, backing up your live site before any testing and updates is highly recommended.
   If you would prefer not to do testing on your live site, first make a back up
   of your site, then create a staging site using this plugin [WP Staging](https://wordpress.org/plugins/wp-staging/).
   This creates a copy of your live site where you can make tests without affecting
   your live site.
 * Temporarily switch your theme to one of our default – Storefront or Twenty Nineteen,
   then deactivate all plugins except for one – WooCommerce. If it shows correctly,
   then it’s a theme or plugin conflict. Reactivating each plugin one at a time,
   then see if the issue pops up again will tell us which plugin is conflicting.
 *  Plugin Support [Riaan K.](https://wordpress.org/support/users/riaanknoetze/)
 * (@riaanknoetze)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/name-invalid/#post-11988484)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘name invalid’ is closed to new replies.

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## Tags

 * [last name](https://wordpress.org/support/topic-tag/last-name/)
 * [name](https://wordpress.org/support/topic-tag/name/)

 * 2 replies
 * 3 participants
 * Last reply from: [Riaan K.](https://wordpress.org/support/users/riaanknoetze/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/name-invalid/#post-11988484)
 * Status: resolved