Title: Naming error
Last modified: August 30, 2016

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# Naming error

 *  [csapoa](https://wordpress.org/support/users/csapoa/)
 * (@csapoa)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/naming-error/)
 * The names of the backup files are a few random characters instead of the normal
   names.
 * [https://wordpress.org/plugins/wp-clone-by-wp-academy/](https://wordpress.org/plugins/wp-clone-by-wp-academy/)

Viewing 10 replies - 1 through 10 (of 10 total)

 *  [wpacademy](https://wordpress.org/support/users/wpacademy/)
 * (@wpacademy)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/naming-error/#post-6864469)
 * could you give me an example? preferably a screenshot (with part of the file 
   name obscured if they are still online)
 *  Thread Starter [csapoa](https://wordpress.org/support/users/csapoa/)
 * (@csapoa)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/naming-error/#post-6864489)
 * [http://s2.postimg.org/7ib6o00ft/Screen_Shot_2015_12_18_at_12_34_35.png](http://s2.postimg.org/7ib6o00ft/Screen_Shot_2015_12_18_at_12_34_35.png)
 * This is the screenshot
 *  Thread Starter [csapoa](https://wordpress.org/support/users/csapoa/)
 * (@csapoa)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/naming-error/#post-6864674)
 * Hi, can you please update this ticket? Thank you!
 *  [wpacademy](https://wordpress.org/support/users/wpacademy/)
 * (@wpacademy)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/naming-error/#post-6864675)
 * sorry about that.. new version shows you a link to a log, it shares the backup
   name, is that truncated as well?
 *  Thread Starter [csapoa](https://wordpress.org/support/users/csapoa/)
 * (@csapoa)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/naming-error/#post-6864680)
 * Yes, it is.
 *  [wpacademy](https://wordpress.org/support/users/wpacademy/)
 * (@wpacademy)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/naming-error/#post-6864686)
 * is this on a windows server?
 *  Thread Starter [csapoa](https://wordpress.org/support/users/csapoa/)
 * (@csapoa)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/naming-error/#post-6864687)
 * I don’t know it is a shared hosting cPanel account.
 *  [wpacademy](https://wordpress.org/support/users/wpacademy/)
 * (@wpacademy)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/naming-error/#post-6864688)
 * it’s not a windows host then. can you set up a test installation on the host?
 *  Thread Starter [csapoa](https://wordpress.org/support/users/csapoa/)
 * (@csapoa)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/naming-error/#post-6864689)
 * I have 20 other websites on the same cPanel account and each has a wp-clone, 
   all working fine but this one.
 *  [wpacademy](https://wordpress.org/support/users/wpacademy/)
 * (@wpacademy)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/naming-error/#post-6864690)
 * in that case, it sounds like a plugin or your theme is hooking onto the sanitize_file_name
   filter and returning an empty value.
    cycle your plugins one by one and do a 
   backup everytime you deactivate a plugin to find out which one is causing it.
   needless to say, start with ones that are not active on any of the other sites.

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Naming error’ is closed to new replies.

 * ![](https://ps.w.org/wp-clone-by-wp-academy/assets/icon-128x128.png?rev=2181280)
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 * 10 replies
 * 2 participants
 * Last reply from: [wpacademy](https://wordpress.org/support/users/wpacademy/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/naming-error/#post-6864690)
 * Status: not resolved