Title: Need Authentication Code
Last modified: September 11, 2024

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# Need Authentication Code

 *  [lanaolsen10](https://wordpress.org/support/users/lanaolsen10/)
 * (@lanaolsen10)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/need-authentication-code/)
 * I’ve tried and tried to get timely responses from Help Desk but they take an 
   average of 48 hours to get back to me. When they answer, they do not answer my
   question, ask another question, then disappear before I can answer them in real
   time. Is there a way to get a one time verification code? I have lost all backups
   and cannot get into my account. Is there another way to get a faster response
   time? This is getting frustrating as it is stalling my website launch date.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fneed-authentication-code%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [Support Moderator](https://wordpress.org/support/users/moderator/)
 * (@moderator)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/need-authentication-code/#post-18008563)
 * To clear up any confusion, WordPress.com and WordPress.org are two different 
   entities: [https://wordpress.org/documentation/article/difference-between-wordpress-org-and-wordpress-com/](https://wordpress.org/documentation/article/difference-between-wordpress-org-and-wordpress-com/)
   
   You should ask WordPress.com support instead: [https://wordpress.com/support/help-support-options/](https://wordpress.com/support/help-support-options/)

Viewing 1 replies (of 1 total)

The topic ‘Need Authentication Code’ is closed to new replies.

## Tags

 * [Verification Code](https://wordpress.org/support/topic-tag/verification-code/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Support Moderator](https://wordpress.org/support/users/moderator/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/need-authentication-code/#post-18008563)
 * Status: not resolved

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