Title: Network Error – Cannot Connect
Last modified: April 18, 2024

---

# Network Error – Cannot Connect

 *  [mpalamar](https://wordpress.org/support/users/mpalamar/)
 * (@mpalamar)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/network-error-cannot-connect/)
 * I am trying to set up TikTok for Woocommerce and I keep getting a Network Error.
   I install the plugin, go to Marketing Tab click on TikTok, and at the top I see
   Network Error but it allows me to click “Get Started” so I click that and I can
   successfully complete the setup for my TikTok integration. However, here is where
   everything goes wrong – once I finalize that process and it goes to reload, I
   get a jumble of network errors, with this message Network Error Code: -1 & LogId:–
   and I can do nothing from here. I have deactivated and reactivated the plugin,
   I have uninstalled and reinstalled the plugin, and I have even deactivated all
   non-related plugins to see if they were causing an issue, and no and its the 
   same result every time. Help? What is going on here. I have screenshots as well,
   but cannot upload them to this thread.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [TikTok](https://wordpress.org/support/users/tiktokforbusiness/)
 * (@tiktokforbusiness)
 * [2 years ago](https://wordpress.org/support/topic/network-error-cannot-connect/#post-17745882)
 * We apologize for the difficulties you’re experiencing! Could you kindly submit
   a [support ticket](https://ads.tiktok.com/athena/requester/boards?identify_key=6a1e079024806640c5e1e695d13db80949525168a052299b4970f9c99cb5ac78)?
   Our support team will follow up for further assistance. Please use your TikTok
   For Business credentials to log in and track your tickets. Thanks!
 *  [techguysa](https://wordpress.org/support/users/techguysa/)
 * (@techguysa)
 * [2 years ago](https://wordpress.org/support/topic/network-error-cannot-connect/#post-17759517)
 * HI there same issue on my end

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Network Error – Cannot Connect’ is closed to new replies.

 * ![](https://ps.w.org/tiktok-for-business/assets/icon-256x256.jpg?rev=2721531)
 * [TikTok](https://wordpress.org/plugins/tiktok-for-business/)
 * [Support Threads](https://wordpress.org/support/plugin/tiktok-for-business/)
 * [Active Topics](https://wordpress.org/support/plugin/tiktok-for-business/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tiktok-for-business/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tiktok-for-business/reviews/)

## Tags

 * [TikTok](https://wordpress.org/support/topic-tag/tiktok/)

 * 2 replies
 * 3 participants
 * Last reply from: [techguysa](https://wordpress.org/support/users/techguysa/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/network-error-cannot-connect/#post-17759517)
 * Status: not resolved