Never finish backing up

  • Resolved jordimopi

    (@jordimopi)


    9 years, 3 months ago

    I have the plugin in several websites and always great.
    But in a web the clock is left to create the update by turning and never finishes the copy
    Could you help me

    PHP
    ZipArchive Yes
    Version 5.6.30
    Safe Mode No
    Memory Limit 256M
    Interface litespeed
    Disabled Functions

    system, exec, shell_exec, proc_open, passthru, ini_restore, mysql_list_dbs, ini_alter, dl, openlog, syslog, symlink, link, chgrp, leak, popen, escapeshellcmd, apache_child_terminate, apache_get_modules, apache_get_version, apache_getenv, apache_note, apache_setenv, virtual, mb_send_mail

    open_basedir No
    Max execution time No
    PDO mysql, sqlite
    proc_open No
    Server
    zip command No
    mysqldump command No
    Server Apache
    OS

    thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    9 years, 3 months ago

    Hi there!

    I’m sorry you’re having issues getting the backups going on your server. I looked at your support info and see that you have the LiteSpeed interface installed on your server?

    There are actually a few common issues that arise with the LiteSpeed interface. Try giving this help document a read and trying the adjustments listed and let me know what you find out, okay?

    https://bwp.hmn.md/knowledge-base/literspeed-servers/

    Also, you have a LOT of disabled functions and those can compromise the ability to run backups. Check with your host to see if they are able to reset any of those for you? Specifically check on the proc_open, exec, escapeshellcmd ones.

    Thanks and I’m sorry you’re having trouble!
    Kat

    Thread Starter jordimopi

    (@jordimopi)

    9 years, 3 months ago

    No me funciona.
    si modifico el .htacces la web directamente no me carga… es como que no carga el código
    y modificando el wp-config no hace nada… sigue igual.
    No consigo realizar el backup y ya tengo producto nuevo entrada, plugins con actualizaciones incluso la version de WP y cada vez el miedo es mayor
    gracias por su tiempo y ayuda… se puede hacer algo mas?
    disculpen las molestias pero no entiendo mucho de codigo

    Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    9 years, 2 months ago

    Hi there –

    Can you speak with your host about the disabled functions on the server? You can copy and paste my previous response to them and see if they can help you out?

    Thanks,
    Kat

    Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    9 years, 1 month ago

    I’m hoping that this issue has resolved for you – but if you are still having issues please check back in and let us know! I’m going to close this as resolved in the meantime. Just let me know if that’s not the case!

    Thanks a bunch!

    kat

    Thread Starter jordimopi

    (@jordimopi)

    9 years, 1 month ago

    Ok
    Entiendo que fué cosa del servidor.
    contacté con ellos y me arreglaron el tema.

    gracias y disculpe por no cerrar el post

    Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    9 years, 1 month ago

    No worries! Glad you got this taken care of!

    Kat

Viewing 6 replies - 1 through 6 (of 6 total)

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