New Custom Fields Not Showing Up

  • Resolved ezimmer2000

    (@ezimmer2000)


    7 years, 2 months ago

    I have entered some new custom fields in Infusionsoft but do not see them populating in Systasis.

    Is there something I need to do?

    Answer from Jeff:

    Please try clearing the custom field cache.
    Due to Infusionsoft API usage limits, Gravity Forms stores Infusionsoft custom fields data for twelve hours.
    If you make a change to your custom fields, you might not see it reflected immediately due to this data caching.

    Navigate to Gravity Forms Settings > Systasis Gravity Forms Feed Add-On
    Click the “Clear Custom Fields Cache” button

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