Title: New Error, No Changes
Last modified: April 4, 2022

---

# New Error, No Changes

 *  Resolved [jaimemerz](https://wordpress.org/support/users/jaimemerz/)
 * (@jaimemerz)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/new-error-no-changes/)
 * Hi there, We just noticed no messages coming in through the site and checked 
   the error logs to find this:
 * The following From address failed: [no-reply@domain.com](https://wordpress.org/support/topic/new-error-no-changes/no-reply@domain.com?output_format=md):
   MAIL FROM command failed,no-reply@domain.com sender domain does not match SPF
   records ,587,SMTP server error: MAIL FROM command failed Detail: [no-reply@domain.com](https://wordpress.org/support/topic/new-error-no-changes/no-reply@domain.com?output_format=md)
   sender domain does not match SPF records SMTP code: 587
 * The settings that we have on the backend have worked successfully for years, 
   and now we’re getting and error, but our IT team is saying nothing changed with
   the email address we have set up. Help resolving this?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [beatrice12](https://wordpress.org/support/users/beatrice12/)
 * (@beatrice12)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/new-error-no-changes/#post-15535981)
 * Hello [@jaimemerz](https://wordpress.org/support/users/jaimemerz/),
 * Thanks for reaching out to us!
 * Can you please reach out to your hosting and ask them if something has changed
   about SPF records? Can you also let us know if the if the domain from From email
   and SMTP host is the same as the domain from username or not?
 * Thank you,
    Beatrice.
 *  [Miha](https://wordpress.org/support/users/mplusb/)
 * (@mplusb)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/new-error-no-changes/#post-15611784)
 * Marking this support thread as resolved due to inactivity. If you have any other
   questions or need further help please open a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘New Error, No Changes’ is closed to new replies.

 * ![](https://ps.w.org/wp-smtp/assets/icon.svg?rev=3529344)
 * [Solid Mail – SMTP email and logging made by SolidWP](https://wordpress.org/plugins/wp-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-smtp/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Miha](https://wordpress.org/support/users/mplusb/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/new-error-no-changes/#post-15611784)
 * Status: resolved