Title: New Install Problem
Last modified: May 8, 2021

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# New Install Problem

 *  [mattmcillmurray](https://wordpress.org/support/users/mattmcillmurray/)
 * (@mattmcillmurray)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/new-install-problem/)
 * Hi there,
 * I wondered if you can help. I have followed in the install instructions carefully
   and linked to the google sheet successfully. However, when I try and test it,
   nothing seems to work. For example, if I add a new user on WP, it does not show
   up in the google sheet. Do I need to create any headings in the google sheet?
   Am I missing something?
    Can you do a video with showing the the plugin in action,
   eg with you making a change in WP and showing it working on google sheets?
 * I am interested in purchasing the pro version, but wanted to get the free version
   working first. Many thanks,
    Matt Mc

Viewing 1 replies (of 1 total)

 *  Plugin Author [javmah](https://wordpress.org/support/users/javmah/)
 * (@javmah)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/new-install-problem/#post-14417473)
 * Dear [@mattmcillmurray](https://wordpress.org/support/users/mattmcillmurray/),
   Thank you for your comment. Could you please kindly see video this [https://youtu.be/Cr0D_zU6adw](https://youtu.be/Cr0D_zU6adw).
   I think it will help understand the process. thank you & Best regards.

Viewing 1 replies (of 1 total)

The topic ‘New Install Problem’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [javmah](https://wordpress.org/support/users/javmah/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/new-install-problem/#post-14417473)
 * Status: not resolved