Hi @ticojon, what version of the plugin did you install?
Version 2.6.2 – the one that came up in the plugins search.
It’s probably a bug on our side – sorry for that. If you are willing to give us a chance to fix it, I’m happy to investigate this for you right away. Please send me a temporary admin access to your dashboard via [email protected] and I’ll get to work 🙂
ahh ok 🙂 No hurry! I’m calling it a night though. Starting to get square eyes and just got out of everything, I’ll shoot over the info tomorrow! Thanks for the quick response vovafeldman!
Alright – looking for your email.
Hi vova –
Just emailed over the admin info for one of my test sites.
Thanks!
Jon
Hi @ticojon, we just fixed the issue. We had a security measurement validating that the site_url and the wp_admin_url are on the same sub-domain. In your case, since the site is hosted on HostGator, the wp_admin_url is located on https://gatorXXX.hostgator.com/…
We disabled this check, and the install works well now.
Note: Some of the emails we sent actually use the site_url for links to the dashboard. Due to our wrong assumption, you might have some broken links in those emails. We’ll be fixing that on the next release.
Please verify it works on your side as well so we know if the ticket can be successfully closed.
Hi @vovafeldman – Looks like it’s working now on my side!
Is there a way I can fix this on my own for the other sites I have as well? I always enable HTTPS on all of my sites for the admin portal which causes the change in the admin URL.
It was a fix on our backend, it should work on all of your sites 🙂 Let me know if it did work, and if not – we are here to help!
ahh ok 🙂 great, thanks for the help! We can mark this ticket closed.
I’ll make sure to leave a great review as well! 🙂
