New posts are being sent as WORDPRESS.COM This is wrong!

  • Resolved Lori

    (@tkwadmin)


    13 years, 6 months ago

    I’ve been battling this for the past 2 months and I have struggled with trying to resolve this. All email notifications (not comments) for new published posts are being sent as WordPress.com <[email protected]>. This never was like this, ever.

    I checked with my domain and they are not adding a Sender header or the like. This only started happening when I upgraded 2 months ago to the latest version of Jetpack. I have been trying to get support from them but no luck; no response. It did say http://www.thekitchenwhisperer.net <[email protected]> which was ok. Is there anyway to change the name at least?

    This is causing major issues with the website as people are thinking it’s spam causing loss in business and subscriptions.

    Help… please!

    The blog I need help with is http://www.thekitchenwhisperer.net.

    http://ww.wp.xz.cn/extend/plugins/jetpack/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    13 years, 6 months ago

    All Jetpack Email notifications are indeed sent via WordPress.com servers, from [email protected]. This way, you do not have to worry about email deliveries from your server.

    The Sender Name, however, is set according to your Blog Title; I had a look at your site and it seems you haven’t set any Blog Title:
    http://www.thekitchenwhisperer.net/

    Could you go to Settings > General in your dashboard and add a Blog Title there? Once you have done so the Sender Name should change to “Your Blog Title” <[email protected]>

    Thread Starter Lori

    (@tkwadmin)

    13 years, 6 months ago

    I did that but now it shows up in the header covering the picture. I didn’t want that. Is there a way to hide it so it doesn’t show in the header/image?

    And thank you for your help thus far Jeremy

    Thread Starter Lori

    (@tkwadmin)

    13 years, 6 months ago

    Nevermind, got it! I had to edit the style.css to have the following at the end:

    #title {margin-left: -999em; display: none;}

    Plus I had to edit the header.php right after the body and put the bloginfo (‘name’) in span quote.

    <span id=”title”><?php bloginfo(‘name’); ?></span>

    Thanks!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    13 years, 6 months ago

    You can do that with CSS. Try adding the following to your theme’s stylesheet, or by going to Appearance > Edit CSS in your dashboard:

    h1 span {display:none;}

    Edit: Nevermind, just saw your new post. I’m glad to hear you’re all set! 🙂

    Thread Starter Lori

    (@tkwadmin)

    13 years, 6 months ago

    You rock Jeremy 🙂 Thanks a million!

Viewing 5 replies - 1 through 5 (of 5 total)

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