Title: New Problem for plugin API
Last modified: August 24, 2016

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# New Problem for plugin API

 *  [webxbar](https://wordpress.org/support/users/webxbar/)
 * (@webxbar)
 * [11 years ago](https://wordpress.org/support/topic/new-problem-for-plugin-api/)
 * Warning: An unexpected error occurred. Something may be wrong with WordPress.
   org or this server’s configuration. If you continue to have problems, please 
   try the support forums. (WordPress could not establish a secure connection to
   WordPress.org. Please contact your server administrator.) in /home/dolw/public_html/
   domain.com/wp-admin/includes/plugin-install.php on line 83
    object(WP_Error)#
   573 (2) { [“errors”]=> array(1) { [“plugins_api_failed”]=> array(1) { [0]=> string(
   219) “An unexpected error occurred. Something may be wrong with WordPress.org
   or this server’s configuration. If you continue to have problems, please try 
   the support forums.” } } [“error_data”]=> array(1) { [“plugins_api_failed”]=>
   string(68) “Failed to connect to api.wordpress.org port 80: Connection timed 
   out” } } Something went wrong with the plugin API.
 * Can anyone give me the resolutions?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [AJ Mallory](https://wordpress.org/support/users/jasonm4563/)
 * (@jasonm4563)
 * [11 years ago](https://wordpress.org/support/topic/new-problem-for-plugin-api/#post-6104096)
 * Hey webxbar,
 * Are you still seeing this issue? Is the happening when you try to install a plugin?
   Would be helpful to have additional information like:
    Who is your hosting provider?
   What version of WordPress are you on etc? Dose it happen with all plugins you
   try to install (assuming that is when you are getting the error)
 * Hope we can get this resolved for you.
    –AJ
 *  Thread Starter [webxbar](https://wordpress.org/support/users/webxbar/)
 * (@webxbar)
 * [11 years ago](https://wordpress.org/support/topic/new-problem-for-plugin-api/#post-6104101)
 * Hi AJ
 * Thanks for the reply.
 * Yes, I am still seeing the issue.
 * Yes, when I click on Add Plugin this happens.
 * Hosting Provider is Host Gator
 * WP version is 4.2.1.
 * Yes with all plugins. Sometimes it also gives an error for page loading in that
   only page.
 * Awaiting a solutions from your end.
 * Regards,
 * WebXBar.
 *  [Pioneer Web Design](https://wordpress.org/support/users/swansonphotos/)
 * (@swansonphotos)
 * [11 years ago](https://wordpress.org/support/topic/new-problem-for-plugin-api/#post-6104106)
 * I saw this a few times on a few sites after 4.2.
 * If the plugin update ‘says’ it failed:
 * 1. The last plugin update is not done yet (like JetPack).
    2. Just do this:
 * A) Hard key a page refresh.
    B) Try again. C) Each time it after A, B it does
   update.
 * Why?
 * Failed callbacks from a too busy server.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘New Problem for plugin API’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [Pioneer Web Design](https://wordpress.org/support/users/swansonphotos/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/new-problem-for-plugin-api/#post-6104106)
 * Status: not resolved

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