Title: New theme customization
Last modified: February 6, 2022

---

# New theme customization

 *  [vgnbites](https://wordpress.org/support/users/vgnbites/)
 * (@vgnbites)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/new-theme-customization-2/)
 * I have purchased new theme that’s WordPress friendly , and I uploaded the child
   theme and theme itself . I created a staged the website so I don’t loose anything
   in my original website .
    My question is why when I add : appearance – theme –
   customise – I choose the theme that I want . Active . I still keep seeing my 
   old theme ? I want to start customizing on the new theme so I need your advice
   what should I start with and what I am doing wrong
    -  This topic was modified 4 years, 4 months ago by [t-p](https://wordpress.org/support/users/t-p/).
      Reason: Moved to Fixing WordPress from Installing WordPress
    -  This topic was modified 4 years, 4 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnew-theme-customization-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/new-theme-customization-2/#post-15332678)
 * This may be a cache issue. Try:
    – **Flushing any caching plugins you might be
   running, as well as server and/or [browser caches](http://www.refreshyourcache.com/)**.
   Not just your browser, but any op cache or content network cache as well [such as Cloudflare](https://support.cloudflare.com/hc/en-us/articles/200169246-How-do-I-purge-my-cache-).
   That will solve many weird JavaScript issues. – **Flushing Managed host caches**.
   Managed WP hosting often has special caches. If your host has a “Purge Varnish”
   or “Flush Memcache” tool, try that. You can ask your provider to flush memcache
   and Varnish for you if necessary.
    -  This reply was modified 4 years, 4 months ago by [t-p](https://wordpress.org/support/users/t-p/).
 *  Thread Starter [vgnbites](https://wordpress.org/support/users/vgnbites/)
 * (@vgnbites)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/new-theme-customization-2/#post-15332932)
 * they dont have this option they say and asked me to make the WPO cash, which 
   I did but nothing . what should I do?
    my host is big scoots

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘New theme customization’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [vgnbites](https://wordpress.org/support/users/vgnbites/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/new-theme-customization-2/#post-15332932)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics