Title: New Version causing Fatal Error
Last modified: June 25, 2024

---

# New Version causing Fatal Error

 *  Resolved [maddogprod](https://wordpress.org/support/users/maddogprod/)
 * (@maddogprod)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/new-version-causing-fatal-error-2/)
 * Updated to v2.9.5 on two sites and it caused a Fatal Error on both sites. I’ve
   had to disable the plugin. Is there a fix for this or a way to revert to the 
   previous version?
 * UPDATE: When I try to activate the plugin it fails, saying it causes a fatal 
   error:
 *     ```wp-block-code
       Parse error: syntax error, unexpected ')' in /home/thai007/public_html/mysite.com/wp-content/plugins/post-smtp/Postman/Wizard/NewWizard.php on line 482
       ```
   
 * Thank
    -  This topic was modified 1 year, 11 months ago by [maddogprod](https://wordpress.org/support/users/maddogprod/).
      Reason: More info
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnew-version-causing-fatal-error-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [M Haseeb](https://wordpress.org/support/users/haseeb0001/)
 * (@haseeb0001)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/new-version-causing-fatal-error-2/#post-17851180)
 * Hi [@maddogprod](https://wordpress.org/support/users/maddogprod/)
 * Thanks for connecting to our support. Please share the Post SMTP Diagnostic test
   report so we can help you further. You can access it from **Dashboard **> Troubleshooting
   > **Diagnostic Test**.
 * Looking forward to your response.
   Thanks and regards,Support Team – WPExperts
 *  Thread Starter [maddogprod](https://wordpress.org/support/users/maddogprod/)
 * (@maddogprod)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/new-version-causing-fatal-error-2/#post-17852279)
 * I’d love to but since the plugin won’t activate and gives the above FATAL ERROR
   message when I try to activate it, I can’t get to the plugin dashboard. (It does
   the same on another of the same client’s sites too.)
 * Is there an error file within the plugin files I can send or post?
 * If it’s any help the site error.log has a lot of these entries:
 *     ```wp-block-code
       [25-Jun-2024 17:27:07 UTC] PHP Parse error:  syntax error, unexpected ')' in /home/thai007/public_html/wp-content/plugins/post-smtp/Postman/Wizard/NewWizard.php on line 482
       ```
   
    -  This reply was modified 1 year, 11 months ago by [maddogprod](https://wordpress.org/support/users/maddogprod/).
 *  [M Haseeb](https://wordpress.org/support/users/haseeb0001/)
 * (@haseeb0001)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/new-version-causing-fatal-error-2/#post-17853236)
 * Hi [@maddogprod](https://wordpress.org/support/users/maddogprod/)
 * You can download the latest fixed version from [here](https://we.tl/t-1F76J9rdj3);
   test it and let me know the outcome.
 * Thanks and regards,
   Support Team – WPExperts  
 *  [M Haseeb](https://wordpress.org/support/users/haseeb0001/)
 * (@haseeb0001)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/new-version-causing-fatal-error-2/#post-17853836)
 * [@maddogprod](https://wordpress.org/support/users/maddogprod/)
 * We have released the fixed version 2.9.6. Please update the plugin, test it, 
   and let me know your feedback.
 *  Thread Starter [maddogprod](https://wordpress.org/support/users/maddogprod/)
 * (@maddogprod)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/new-version-causing-fatal-error-2/#post-17854635)
 * THANKS! I updated both sites to the new version and they work great. (Yes, these
   two client sites require old PHP and other software versions unfortunately.)
 * Thanks for fixing this!
 *  [M Haseeb](https://wordpress.org/support/users/haseeb0001/)
 * (@haseeb0001)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/new-version-causing-fatal-error-2/#post-17855969)
 * [@maddogprod](https://wordpress.org/support/users/maddogprod/)
 * Thanks for letting me know; We would appreciate a kind and honest review on our
   Post SMTP profile.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘New Version causing Fatal Error’ is closed to new replies.

 * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655)
 * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/post-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/post-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/post-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/post-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/post-smtp/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [M Haseeb](https://wordpress.org/support/users/haseeb0001/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/new-version-causing-fatal-error-2/#post-17855969)
 * Status: resolved