Title: New version does not work
Last modified: January 28, 2021

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# New version does not work

 *  Resolved [Spets24](https://wordpress.org/support/users/spets24/)
 * (@spets24)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/new-version-does-not-work-2/)
 * Hello,
 * I have installed a new version of the plugin but it does not work. I cannot modify
   or control the button. My website is _[ redundant link removed ]_
 * Thank you in advance
    -  This topic was modified 5 years, 4 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnew-version-does-not-work-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Jerry Rietveld](https://wordpress.org/support/users/jgrietveld/)
 * (@jgrietveld)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/new-version-does-not-work-2/#post-9249817)
 * Hi Spets24,
 * Thanks for your message and taking the time to inform me about this issue. I 
   looked on your website and I do see the button in red in the bottom left corner,
   so the button is active! I received a message from 3 other people telling me 
   that the button looked inactive on the settings page. My guess is that you’re
   experiencing the same problem? I’ve not been able to reproduce this myself. Can
   you answer a couple of questions so I can start troubleshooting?
    - Did you just upgrade from 0.1.3?
    - If you set the button again with the settings of your current button and only
      change the color – does it 1) save your new settings on the admin page now?
      and 2) does the color of the button change on your website?
    - If you deactivate the entire plugin inside the WordPress plugins page and 
      reactivate it. Then set your button again. Does it still say the button is
      not enabled?
 * Apologies for the inconvenience. I’m working hard to get to the bottom of this
   and your answers will be super helpful!
 * Thanks!
    Jerry
 *  Thread Starter [Spets24](https://wordpress.org/support/users/spets24/)
 * (@spets24)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/new-version-does-not-work-2/#post-9250667)
 * After I wrote to you I decided to inactivate a couple of plugins and the button
   started to work. I think that your plugin had some conflict with other plugins.
 * Thank you for your time
    Spets24
 *  Plugin Author [Jerry Rietveld](https://wordpress.org/support/users/jgrietveld/)
 * (@jgrietveld)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/new-version-does-not-work-2/#post-9250926)
 * Hi Spets24,
 * That’s great to hear. Do you remember which plugins you turned off?
 * Thanks,
    Jerry
 *  Thread Starter [Spets24](https://wordpress.org/support/users/spets24/)
 * (@spets24)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/new-version-does-not-work-2/#post-9251019)
 * WP Super Minify
 * WP Super Simple Speed
 * I don’t know which one caused the problem.
 *  Plugin Author [Jerry Rietveld](https://wordpress.org/support/users/jgrietveld/)
 * (@jgrietveld)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/new-version-does-not-work-2/#post-9251170)
 * Hi Spets24,
 * Thanks so much for sharing this, this is super helpful. “WP Super Simple Speed”
   is definitely causing conflicts.
 * The “WP Super Simple Speed” plugin was last updated 2 years ago and in the reviews
   people mention more conflicts with other plugins as well. I’ll investigate this
   more, but my advice to others would also be to deactivate the “WP Super Simple
   Speed” plugin when they’re experiencing this issue and look for an alternative.
 * Thanks again Spets24, you’ve helped a lot!
    Jerry
 *  [dieplan](https://wordpress.org/support/users/dieplan/)
 * (@dieplan)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/new-version-does-not-work-2/#post-9359216)
 * Dear Mr /Ms
    New version, i can not see link or button to install . Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘New version does not work’ is closed to new replies.

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 * 6 replies
 * 0 participants
 * Last reply from: [dieplan](https://wordpress.org/support/users/dieplan/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/new-version-does-not-work-2/#post-9359216)
 * Status: resolved